Develops a food and beverage operating strategy that is aligned with the brandâs business strategy and leads its execution.
Ensures integration of departmental goals in game plans
Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations
Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation
Ensures new hires participate in the departmentâs orientation program and receive the appropriate new hire training to successfully perform their job
Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.
Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner.
Manage all business and functions of the F&B Department.
Maximise the departmentâs profitability through operations.
Manage operations to ensure the highest quality delivery of food and beverage products and service.
Control and analyse the below points:
Sales and costs
Display quality and service standards of F&B products
Ensure proper use, protection and maintenance of departmental utensils.
Conduct activities to increase customer satisfaction and, enhance service quality.
Mentor and Follow-up monthly employees turnover
Consolidate business relationships between employees in the department.
Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department.
Organise meetings to obtain data and achieve results.
Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region.
Make plans with department managers in order to deliver successful organisations within the hotel.
Attend departmental meetings and the Management meeting according to the hotel management calendar.
Update the below areas related to food and beverages according to the hotelâs policies and procedures:
Finance, standards, employees and trainings, outlets and recreation/entertainment
Conduct promotional activities to increase sales and conduct meetings for banquet organisations
Ensure protection, maintenance and replacement of materials and utensils.
Prepare and monitor monthly and annual F&B departmental budget.
Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department.
Contribute to preparing the hotelâs income plans and marketing programmes.
Research opportunities for professional self-development.
Deliver the income and expenses of the F&B Department in line with the facilityâs budget discipline. Develop plans based on data of previous years.
Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Managerâs approval.
Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employeesâ commitment to the facilities.
Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department.
Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis.
Conduct brainstorming sessions and group work to unleash employeesâ talents.
Take part in the Food Safety Team and attend MR meetings.
Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.
To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.
Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.
Carry out all other duties assigned by managers and hotel management not specified in the job description.