Executive Housekeeper

**Key Responsibilities**

• Direct and manage all Housekeeping operations, including Rooms, Public Areas, Laundry, and Uniform services
• Enforce strict compliance with brand standards, hygiene protocols, and established quality benchmarks
• Maintain guest satisfaction standards through rigorous cleanliness protocols and punctual service delivery
• Oversee departmental manpower planning, scheduling, and productivity metrics
• Monitor and control departmental budget, expenses, and inventory management (linen, chemicals, supplies)
• Establish and enforce standard operating procedures (SOPs) and safety regulations across all operations
• Conduct systematic inspections, audits, and quality assurance checks
• Supervise, train, and manage the Housekeeping team to ensure consistent performance and accountability
• Coordinate with Front Office, Engineering, and other departments to maintain operational continuity
• Address guest feedback and service concerns with professionalism and documented resolution