We're looking for a Quality & Sustainability Manager to join our dynamic team in Phu Quoc, Vietnam. In this pivotal role, you will champion our commitment to operational excellence and environmental stewardship by developing and implementing comprehensive quality and sustainability programs. The ideal candidate will combine analytical rigor with innovative thinking to drive measurable improvements across our operations while ensuring compliance with Vietnamese and international standards. You'll work collaboratively with cross-functional teams to embed quality and sustainability practices into the heart of our organization, making a tangible difference in how we operate.
- Develop, implement, and maintain quality management systems (ISO 9001, ISO 14001) and ensure organizational compliance with relevant Vietnamese and international standards
- Design and execute sustainability initiatives that reduce environmental impact, including waste reduction, energy efficiency, and resource optimization programs tailored to our Phu Quoc operations
- Conduct regular audits, inspections, and assessments to identify areas for improvement and document findings with actionable, transparent recommendations
- Analyze operational data and performance metrics to identify trends, root causes, and opportunities for process optimization using statistical tools and data analysis techniques
- Lead continuous improvement projects using methodologies such as Lean and Six Sigma to enhance efficiency, reduce costs, and drive organizational resilience
- Collaborate with cross-functional teams to integrate quality and sustainability practices into daily operations and strategic decision-making processes
- Develop and deliver engaging training programs to ensure staff understanding of quality standards, sustainability practices, and regulatory requirements specific to Vietnam
- Prepare comprehensive reports and presentations for management on quality performance, sustainability metrics, and compliance status, communicating complex information clearly
- Manage relationships with regulatory bodies and external auditors to ensure adherence to environmental and quality regulations specific to Vietnam
- Establish key performance indicators (KPIs) and monitor progress toward quality and sustainability goals, adjusting strategies as needed
- Identify and assess risks related to quality and environmental compliance, implementing proactive mitigation strategies and demonstrating decisive problem-solving
- Support vendor and supplier management practices to ensure sustainability standards are met throughout our supply chain