Confederation Lounge Server (Seasonal Full Time until October 1, 2026)
As a Server with Fairmont Hotel Macdonald, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.
What you will be doing:
Reporting to the Assistant Outlets Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Follow departmental policies, procedures and service standards
- Assist guests regarding menu items in an informative and helpful way
- Project a pleasant and positive professional image to guests at all times
- Sell and up-sell menu and beverage items in a positive, professional manner
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Have full knowledge of beverage lists and promotions
- Deliver and present food items to guest tables
- Process guest checks in a timely and efficient manner
- Bus and re-set tables
- Perform opening, cleaning and closing duties
- Report any irregularities or comments from guests to supervisors and leadership
- Take initiative to rectify guest recoveries as per brand standards
- Follow all safety and sanitation policies when handling food and beverage
- Adhere to the hotel鈥檚 vehicle handling and safety policies while driving hotel and guest vehicles
- Other duties as assigned
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs, and ramps