Dedicated to creating meaningful, personalized guest experiences, the Bell / Valet Attendant is a key Guest Services team member and an ambassador of the hotel鈥檚 service culture. Often the $rst face guests see upon arrival, this role creates lasting impressions through operational excellence, attentiveness, and professionalism.
As a Bell / Valet Attendant, you will assist guests with luggage, valet their vehicles, and deliver personalized service while collaborating closely with colleagues across Front Office and other departments to ensure a seamless guest experience.
Please note that the start date for this role will be May 11, 2026 or June 1, 2026 with the end date of November 12, 2026.
Key Responsibilities
Guest Arrival, Departure & Valet Services
- Greet guests warmly upon arrival and departure, delivering professional, personalized service.
- Safely and efficiently assist guests with luggage, including transporting, loading, and unloading items.
- Operate guest vehicles for valet parking, adhering to hotel policies and traffic regulations.
- Deliver guest requests, amenities, and other items accurately and promptly.
- Provide accurate guidance on hotel facilities, local attractions, and transportation.
- Collaborate with Guest Services team members and other departments to ensure smooth arrivals, departures, and guest requests.
Guest Experience & Personalization
- Anticipate and respond to guest needs, creating personalized experiences.
- Maintain professional appearance, conduct, and service standards at all times.
- Promote hotel facilities, amenities, and services thoughtfully and effectively.
- Ensure all guest interactions reflect the hotel鈥檚 commitment to connection, care, and service excellence.
Communication & Collaboration
- Communicate clearly and professionally with guests, colleagues, and leadership across departments.
- Report operational issues, lost and found items, or vehicle-related incidents promptly.
- Collaborate with colleagues to ensure seamless service during peak arrivals and departures.