Dedicated to creating meaningful, personalized guest experiences, the Bell / Valet Attendant is a key Guest Services team member and an ambassador of the hotel鈥檚 service culture. Often the $rst face guests see upon arrival, this role creates lasting impressions through operational excellence, attentiveness, and professionalism.
As a Bell / Valet Attendant, you will assist guests with luggage, valet their vehicles, and deliver personalized service while collaborating closely with colleagues across Front Office and other departments to ensure a seamless guest experience.
Please note that the start date for this role will be May 18, 2026 with the end date of November 20, 2026.
Key Responsibilities
Guest Arrival, Departure & Valet Services
- Greet guests warmly upon arrival and departure, delivering professional, personalized service.
- Safely and efficiently assist guests with luggage, including transporting, loading, and unloading items.
- Operate guest vehicles for valet parking, adhering to hotel policies and traffic regulations.
- Deliver guest requests, amenities, and other items accurately and promptly.
- Provide accurate guidance on hotel facilities, local attractions, and transportation.
- Collaborate with Guest Services team members and other departments to ensure smooth arrivals, departures, and guest requests.
Guest Experience & Personalization
- Anticipate and respond to guest needs, creating personalized experiences.
- Maintain professional appearance, conduct, and service standards at all times.
- Promote hotel facilities, amenities, and services thoughtfully and effectively.
- Ensure all guest interactions reflect the hotel鈥檚 commitment to connection, care, and service excellence.
Communication & Collaboration
- Communicate clearly and professionally with guests, colleagues, and leadership across departments.
- Report operational issues, lost and found items, or vehicle-related incidents promptly.
- Collaborate with colleagues to ensure seamless service during peak arrivals and departures.