Housekeeping is the heart and backbone of the hotel touching every area of the hotel!
As a Housekeeping Supervisor, you will assist in the successful leadership of the Housekeeping Department taking ownership of all cleanliness of the guest rooms, and the whole hotel ensuring that our guests are provided with comfortable spaces, and being a part of creating a memorable experience for each of them.
Housekeeping Supervisor AM/PM/Flexible
Whatâs in it for you:
What you will be doing:
As the Housekeeping Supervisor to the largest department within the hotel, you will provide leadership and guidance to a diverse group of colleagues with varying personalities while building engagement and a sense of value for the team members.
In addition to daily quality inspections, you will exercise good judgment and a strong intuition to anticipate the needs of the guest, as well as the cleanliness of the hotelâs public and heart of house areas.
Provide feedback to the team and assist in the development of your team membersâ skills. Use your leadership to ensure your team is set up to successfully and seamlessly create a desirable experience for our guests!
Collaborate with co-managers and assist where needed; this role may call for you to wear âmany hatsâ, both on the floor and assisting with office duties, paperwork and attending interdepartmental meetings.
Monitor quality and guest satisfaction scores. Develop and implement procedures and practices will support your team and positively impact the guest experience.