Reporting to the Concierge Team, responsibilities and essential job functions include but are not limited to the following:
- Provide outstanding service to our internal and external guests
- Welcome every guest to Fairmont Ch芒teau Laurier with professionalism and friendliness
- Provide guests with a superior first and last impression of the hotel
- Ensure safety of colleagues and guests by working safely
- Delivery of hotel luggage and amenities, keeping hotel lobby clean, providing luggage check service, directing guests and answering guest inquiries, tour luggage pick-up and delivery
- Assist the Lobby Concierge Team when required
- Other duties as required