Monitor and analyze market trends, customer needs and competitor activities
Support market research and competitor benchmarking
Maintain and update business plan data; support forecast (FC) planning activities
Actively develop the market by tracking new project RFQs, managing quotations and supporting nomination processes
Support customer audits and ensure readiness for customer evaluations
Coordinate sample submission for new projects; follow up on customer validation and approval
Monitor project progress to ensure timely SOP achievement
Coordinate and track urgent deliveries to avoid customer complaints
Support activities to increase the company’s market share
Lead annual price reduction negotiations with customers
Support customers during quality issues and contribute to reducing customer complaints

Sales Manager

Job Description