Position Summary
Reporting to the Manager, Data Consulting, the Data Consultant serves as the primary point of contact regarding data quality for assigned client accounts. Through ongoing consultation and issue resolution, the Data Consultant ensures clients meet their business goals using best-in-class data practices.
Key Requirements and Responsibilities
Guide existing clients to keep data updated and optimized for success.
Conduct strategy sessions, workshops and ongoing consultation aligned with Assent's data standards and processes
Proactively monitor client data and systems to ensure ongoing data quality and accuracy
Perform ad-hoc analysis, consulting, report development and troubleshooting as needed, for both customers within an assigned book of business and project based customers
Maintain expertise in Assent's products, features and roadmap to help clients maximize value
Develop documentation covering all client data assets, processes and best practices
Deliver client presentations, trainings and knowledge transfer sessions
Manage client relationships and act as the primary point of contact for data consulting needs
Identify process improvements, technical issues and make recommendations to customers
Proactively identify data risks, assess potential impacts, and collaborate with internal teams to implement effective mitigation strategies
Collaborate cross-functionally to continually enhance Assent's data solutions and client experience
Serve as a peer partner to new team members as required
Take on special projects to enhance data consulting processes
Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.
This is not an exhaustive list of duties. Responsibilities may be altered and/or added to meet business needs.