Essential Job Duties
Database Administration & Data Integrity
Supports administration of the Raiser’s Edge NXT database, partnering with Blackbaud to coordinate system updates, troubleshoot issues, and implement enhancements.
Follows established data maintenance schedules and procedures, completing routine data clean-up, audits, and integrity checks.
Maintains data quality standards across donor and prospect records, ensuring accuracy, consistency, and reliability.
Gift Processing & Donor Records
Processes and records gifts from multiple departments, ensuring accurate and timely entry and proper documentation.
Generates and distributes daily, weekly, and monthly gift reports.
Produces electronic and mailed donor receipts and collaborates with stewardship staff to support timely and accurate donor acknowledgments.
Reporting & Analysis
Prepares standard and ad hoc reports, queries, dashboards, and data exports to support development operations and track fundraising performance and strategic initiatives.
Consults with development staff to identify reporting needs and provides guidance on routine database functions and report usage.
Financial Reconciliation & Compliance
Supports weekly and monthly reconciliation processes with finance staff to ensure alignment between development and financial records.
Assists with routine financial reporting and audit support activities.
Prospect Management & Research
Supports prospect research and management activities, including donor profile creation, pipeline tracking, and data quality management.
Systems, Tools & Process Improvement
Supports the use and testing of new tools and technologies, including AI-enabled tools, to improve data management, reporting workflows, and system integration.
Collaborates with IT on technical requirements and data-sharing solutions.
Maintains and updates documentation for database and gift processing procedures, contributing to standard operating procedures and advancement services best practices.
Collaboration & Special Projects
Contributes to cross-functional initiatives and special projects to improve advancement services operations and fundraising effectiveness.
Non-Essential Job Duties
Related duties and special projects as assigned.
Job Specifications
Knowledge, Skills, and Abilities (KSA)
Working knowledge of Raiser’s Edge NXT required; certification preferred.
Proficiency in Microsoft Office preferred.
Familiarity with reporting or data visualization tools preferred. (Note: confirm intended tool; “Canva” may not be appropriate.)
Effective written and verbal communication skills, with the ability to interact across departments and levels.
Ability to maintain confidentiality of sensitive donor information and development records.
Strong organizational skills with the ability to prioritize work and adapt to changing demands.
Ability to work collaboratively in a team environment.
Minimum Education/Training Requirements: High school diploma, GED, or equivalent knowledge required. Bachelor’s degree in a related field preferred.
Minimum Experience: Six years of administrative or clerical experience, or two years of experience in a development office with a bachelor’s degree.
Required Licenses, Certification, or Registration: None. Raiser’s Edge NXT certification preferred.
Supervisory Responsibilities/Controls: Reports to director. Supervisor establishes priorities and objectives and is available to assist with problem resolution.
Physical Capabilities: Ability to work at a computer for extended periods of time.
Compensation & Benefits: An estimated compensation range for this position is $28.93 - $36.16 per hour, plus potential overtime. Compensation offered to the selected candidate will be based on the candidate’s relevant knowledge, skills, and work experience, commensurate with compensation of current employees in comparable positions with similar knowledge, skills, and work experience, and subject to budget parameters. Note it is not typical for a candidate to be hired at the higher end of the range.This is a benefits-eligible position.Our Benefits Plan offers competitive and comprehensive benefit options, including medical, dental and vision insurance, life insurance, disability coverage, retirement and savings benefits, leave benefits such as paid holidays and paid personal leave, transportation subsidies, and education assistance.For more information, please clickhere.
Work Environment: Hybrid Office/Telecommute environment, expected onsite percentage 60%, with occasional travel between National Academies’ facilities and to off-site meeting/sponsor locations.
Equal Opportunity Employer:
It is the policy of the National Academies to recruit, hire, transfer, compensate, and promote people in all job categories and to administer all other personnel actions, terms and conditions of employment in a manner that does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status, or any other characteristic protected by applicable laws. It is also the institution's policy to recruit, hire, promote, and provide reasonable accommodation to qualified individuals with disabilities and covered veterans who are otherwise qualified.
Any qualification to be considered equivalent, in lieu of stated minimum, requires the prior approval of the Office of Human Resources.
The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Some functions in this description may be specific to a particular unit of the National Academies and not applicable to other units
Job Family:
ADMN