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Job Summary
GENERAL SUMMARY/ OVERVIEW STATEMENT: Performs blood draws and vital signs in adult patients (aged 18 years and older) enrolled in a research study who require home visits postoperatively.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Demonstrates the skills and competence to process/prepare patients for venipuncture/stick.
Validates a positive identification of patient according to department policy.
Confirms accuracy of labels and requisitions before beginning procedure.
Develops a relationship with the patient to be comforting and to demonstrate confidence for the potential venipuncture/stick.
2. Demonstrates the skills and competence to accurately complete laboratory requisitions or electronic orders.
Completes the laboratory requisition to include all necessary information; to include the legible documentation of his/her phlebotomy code, research billing information, and collection date and time or properly completes electronic order.
Follows all requirements for sample processing per study protocol.
3. Demonstrates the skills and competence necessary to perform the venipuncture/stick.
Selects the best area available for blood drawing.
Checks the wound site before leaving the patient.
4. Follows all Infection Control Guidelines throughout the venipuncture/stick procedure.
At all times wears appropriate personal protective equipment.
Follows all patient precautions and procedures for isolation.
Discards all equipment (sharps, glove, etc.) as required.
Handwashing between patients.
5. Demonstrates knowledge of correct tube to use for test requested, amount of blood to be drawn, the appropriate procedures for specimen handling to maintain integrity for test requested.
6. Follows all directions as they are applicable to study protocols.
Cooperates with principle investigator and/or supervisor to draw appropriate tubes for tests requested and meet requirements for timed collections.
7. Completes phlebotomy check sheets and/or logbooks as required.
8. Demonstrates professional customer service skills whenever interacting with a customer.
Answers the telephone with location, name and greeting.
Effectively interacts with co-workers and clinical staff to avoid misunderstandings and conflicts.
Effectively interacts with patients and patient’s families to avoid stress and anxiety.
Demonstrates a caring sensitive attitude to all patients and families.
9. At all times works collaboratively as a member of the laboratory team.
Follows all policies and procedures related to absenteeism, tardiness, lunch breaks and all other break time.
Works to provide adequate phlebotomy coverage for study protocols.
10. Performs all other duties as asked and/or directed, as applicable, i.e.,
Performs vital sign assessment.
QUALIFICATIONS:
1. High School diploma or equivalent.
2. Phlebotomy certification required.
3. Certified in obtaining vital signs
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
1. Knowledge and practice of proper aseptic techniques necessary to prevent injury to self and patients.
2. Basic knowledge of the anatomy and physiology of veins.
3. Knowledge to select appropriate tubes and volumes for test(s) requested.
4. Ability to communicate with patients, patients’ families, and extended families to alleviate fears and anxieties and make them feel comfortable and cared for.
5. Obtain vital signs.
6. Validate competencies in areas of:
Venipuncture technique and all blood drawing procedures.
Appropriate choice of test tube and required blood volumes.
Specimen labeling and patient identification.
Customer service skills to include ability to communicate with patients and staff.
Additional Job Details (if applicable)
Hybrid
45 Francis Street
0
Per Diem
Day (United States of America)
Pay Range
$18.58 - $26.58/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.