Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Under the general direction of the Director of Pharmacy and Pharmacy Manager, the Pharmacy Operations Coordinator plans and organizes the pharmacy department to ensure proper procurement, storage, preparation, distribution, use, and waste of medications in conformance with legal regulations and hospital standards. In conjunction with other members of the pharmacy leadership and the medical and nursing staff, the Pharmacy Operations Coordinate participates in the development of programs, policies, and procedures that promote the delivery of the safe and effective use of medications and other quality pharmaceutical services.
Qualifications
Job Qualifications
Education:
BS and/or PharmD from an accredited College of Pharmacyrequired. Residency experience preferred.
License:
Current unrestricted pharmacy licensure in the Commonwealth of Massachusetts.
Experience:
5-7 yearsof relevant pharmacy experiencerequired.
Work schedule:
Onsite,Weekday dayshift, Full Time
Essential Job Functions
Pharmacy Operations Coordination:
Coordinates pharmacy operational workflows and distribution processesin coordination with the Pharmacy Technician Coordinator.
Participates in developing, maintaining, and promotingoperational policies, procedures, and standards.
Leadsoperational improvement initiatives as assigned.
Maintainsthe schedule for the department to ensure proper staffing to meet the demand of the hospital and patients in coordination with the Pharmacy Technician Coordinator.
Overseesandensuresinventory control by working with inventory specialist technicians.
Serves as pharmacy operational liaison with nursing, facilities, supply chain, and support services
Serves as a key escalation point for operational issues requiring leadership intervention.
Staff Supervision & Performance Management
Provides direct supervision, coaching, and mentoring to pharmacists, technicians, interns, and support staff.
Develops, implements, and coordinates orientation, initial training, and continuous training programs for new and existing staff.
Promotes professional development of self and staff through in-service education or outside programs.
Assistswith performance evaluations by sharing feedback and observations on staff with pharmacy leadership, providing insight into the performance of pharmacists, technicians, interns, and support staff.
Provides assistancewith timekeeping processes, ensuringaccuraterecording and reporting of staff hours.
Regulatory and Operational Compliance & Quality Support
Monitors andensures compliance with pharmacy policies, controlled substance procedures, inventory controls, and documentation standards.
Assistspharmacy leadership and Medication Safety & Informatics Pharmacist withfollow-up on medication safety events and operational deviations.
Supports controlled substance oversight, inventory controls, and audit readiness.
Coordinates operational inspections, documentation, and follow-up activities.
Collectsandanalyzesoperational data to identify trends and improvement opportunities.
Departmental Responsibilities
Demonstrates professionalism by adhering to departmental policies, meeting training requirements, andmaintainingattendance and cleanliness standards.
Exhibits strong organizational, time management, and flexibility skills, proactively taking on responsibilities and adapting constructively to changes oradditionalduties.
Participates actively in committees and meetings, follows instructions carefully, and seeks out learning opportunities as needed.
Consistently delivers excellent customer service by communicating clearly, professionally, and promptly,maintainingconfidentiality, and ensuring follow-up on instructions or messages.
Models McLean Hospital's mission, vision, values, and conduct,demonstratingsound judgment and respectful interactions with patients, staff, and physicians.
Provides leadership coverage during the absence of the Pharmacy Manager as delegated.
Functions as a pharmacist in daily operations whenrequired.
Performs other duties as requested.
Research Pharmacy Functions
Maintain competency in research pharmacist activities to provide cross coverage whenrequired.
Additional Job Details (if applicable)
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