Site: The McLean Hospital Corporation
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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
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Job Summary
Summary:
Under direction of the Nurse Manager, Clinical Coordinator & Charge Nurse, the Community Residence Counselor
(CRC ) provides direct patient care and participates in therapeutic milieu within the scope of defined practice.
-Provides and supervises community activities according to needs.
-This may include driving & transporting patients to and from activities in hospital vehicles.
-Remains awake and alert, at all times, while on the job.
-Assists patients in maintaining and keeping various appointments.
-Clear, concise, and timely documentation and shift notes.
-Establishes relationships with patients that are helpful and maintains professional boundaries.
-Participates in patient rounds, status checks, or teams per program guidelines.
-Completes assigned patient care tasks per program guidelines and/or daily assignment sheet.
-Works effectively to manage the therapeutic milieu.
-Provides patients with direction and supervision as needed.
-Follows established hospital & program policies, procedures, and protocols.
-Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner.
-Communicates observations related to medication side effects, physical and emotional changes to appropriate medical staff in a timely manner.
-Encourage patients in their activities of daily living.
-Assesses sleep patterns and assists patients to develop more appropriate sleep cycles notifying clinical team as necessary.
-Completes mandatory annual in-service requirements, including but not limited to: CPR and de-escalation.
-Attends and participates in rounds and case conferences when appropriate.
-Physical ability for participation in patient activities.
-Other duties as assigned.
The Behavioral Health Partial Hospital Program, located on McLeanās Belmont campus, treats adults ages 18+ struggling with mood and anxiety disorders, depression, personality disorders, bipolar spectrum disorders, and thought disorders. The approximate length of participation is three weeks (15 consecutive business days). The program is available in person only and operates Monday through Friday from 8:30am to 3pm.
The BHP emphasizes group therapy, structure, and skill building, with intensive daily treatment programming designed to reduce symptoms and meet individual treatment needs. Each patient undergoes a thorough initial assessment to create a personalized care plan based on specific diagnoses and symptoms, aiming to support stabilization and tailored treatment goals.
Clinicians help patients build coping skills using cognitive behavior therapy (CBT), dialectical behavior therapy (DBT), and acceptance and commitment therapy (ACT). We also integrate the systems model, focusing on patient-family and patient-community relationships, as well as positive psychology to enhance strengths and well-being.
In addition to group therapy, treatment includes medication consultations, individual therapy, case management, and aftercare planning.
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Education
High School Diploma or Equivalent required and Bachelor's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
One-year patient care or related experience preferred, preferably in a psychiatric setting 1-2 years preferred
Knowledge, Skills and Abilities
- Driver's license (MA, CT, NH, NY, RI, VT) is required with the ability to satisfactorily meet and maintain hospital driving standards.
- Time Management,
- Excellent verbal and written communication skills.
- Ability to work as part of a team.
- Maintains a commitment to professional growth and competency.
- All employees must possess basic computer skills to use a variety of electronic or online systems (PRISM) for communication, clinical and administrative purposes.
- Familiarity with Epic preferred.
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Additional Job Details (if applicable)
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Onsite
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115 Mill Street
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40
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Regular
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Day (United States of America)
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Pay Range
$22.40 - $29.73/Hourly
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Grade
MCL050
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At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
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1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteranās Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees acr