Quality Assurance Manager

Quality Assurance Manager

The Quality Assurance Manager will be responsible for leading the customer quality and supplier quality teams that supports the Arens Williams Business Unit. 

The incumbent will be responsible for all product related quality activities with a goal to maintain compliance with international, customer, and corporate standards. 

Location: Arlington Heights, IL

Salary Range: $ 125,300.00 - 140,000.00 per year plus bonus

Please note that the salary range information provided is a general guideline only, reflecting a position based in Illinois. Criteria such as the candidate’s qualifications and relevant experience, the scope of the specific position, as well as market and business considerations will be evaluated when extending an offer.

We Take Care of Our People:

Paid Time Off I 401K with Employer Match and Profit Sharing I Health and Wellness Benefits I Learning and Development Opportunities I Referral Program I Competitive Pay I Recognition I Employee Stock Purchase Plan I Inclusive & Supportive Culture

Your Challenge:

• Manage a team of quality engineers to provide both Customer and Supplier Quality support related to the Business Unit

• The Customer Quality Team is responsible for:

  • Lead customer complaint investigations, including preparation of 8D reports and customer presentations

  • Manage internal and customer deviation requests

  • Manage Customer Regulatory Requests

  • Lead investigations on production issues related to finished goods and disposition material as necessary, including creating rework jobs and associated controls

  • Projects:

    • Gate Review Deliverables

    • Preparation of Customer PPAPs

    • Ownership of Control Plans

    • ECN Review/Approval

• The Supplier Quality Team is Responsible for:

  • Lead all Supplier issue investigations (SCARs), including identification of issues by analyzing QC Inspect, QA Pend, and HOLD data

  • Set Incoming Inspection requirements and populate Quality Cards in CSI

  • Manage Supplier Audit Program and Complete Supplier Audits as needed

  • Manage supplier deviation requests

  • Monitor supplier performance through supplier scorecards

  • Projects

    • Review and approval of components PPAPs

    • ECN Review/Approval

• Develop and monitor KPIs relevant to departmental performance

• Responsible for compliance to ISO 9001, IATF 16949, VDA, ISO 14001, and Corporate Safety programs

• Maintains close working relationships with departmental managers/supervisors to assure proper support of the quality systems at each location. Provides guidance to and counsels employees.

What you bring:

• 7+ years' experience in an automotive manufacturing company

• Bachelor's Degree in Engineering or related discipline

• Demonstrable leadership skills and people management capability

• Ability to lead and facilitate cross-functional teams in process improvement initiatives

• Experience with the implementation and maintenance of ISO 9001:2000 and/or IATF 16949 applied to both manufacturing and product development.  Internal auditor credentials desired.

• Strong oral and written communication skills with knowledge of MS Office, Power BI experience is a plus.

• Ability to multitask, manage time effectively, prioritize work, and operate with a sense of urgency.

Who We Are

Curtiss-Wright Industrial Division, which includes the legacy brands of Arens Controls, Penny & Giles, PG Drives Technology and Williams Controls, is an excellent supplier in providing components and sub-systems which enable customer specific solutions for on- and off-highway vehicles. These include medium- and heavy-duty trucks, buses and motor coaches, construction and agricultural vehicles, materials handling, and other specialty vehicles, as well as sophisticated wheelchairs and scooters for medical mobility.

Arens Controls products comprise state-of-the-art drivetrain components, such as ‘by-wire’ and mechanical transmission shifters, as well as electronic control systems for the Hybrid Electronic Vehicle (HEV) market.
The products are the legacy of the Arens Controls company founded in 1939 and acquired by Curtiss-Wright in 2013.

Find out more information and view our products here: https://www.cw-industrialgroup.com/About/Arens-Controls

#LI-YH1

No unsolicited agency submittals please.  Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal.  Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright.  

Compliance Statement

This position may require exposure to export-controlled information and subject to additional security screening.  In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn. 

Curtiss-Wright is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sexual orientation, gender identity, physical or mental disability, age, ancestry, legally protected medical condition, family care status, marital status, religion, veteran status, national origin, or any other legally protected status. If you require accommodation during the recruitment process, please contact Talent Acquisition.

For US Applicants: EEO is The Law – click here for more information.

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.