Senior Manager, Quality and Food Safety

Job Description Summary:

This role provides technical governance and quality stewardship for immediate consumption beverages in the Foodservice channel. The position partners cross‑functionally and collaborate with National Fountain Customers to develop and execute strategies that drive beverage quality, regulatory compliance, and continuous improvement. A primary responsibility is supporting the development and implementation of strategies, processes, and programs that ensure adherence to The Company’s beverage standards.

Key responsibilities include analyzing and reporting quality data; developing actionable recommendations and customer-specific plans to close quality gaps and improve beverage performance; creating, maintaining, and governing technical documentation to support beverage quality and food safety; and driving sustained compliance across customer outlets.

Success in this role requires effective stewardship of cross‑functional and networked relationships with internal partners, customer account teams, and support functions—including Innovation, Marketing, Procurement, and Commercial—to implement beverage quality and KORE compliance programs in outlets serving Coca‑Cola products. The role also oversees the dispensed beverage quality marketplace monitoring program, managing third‑party auditors who collect quality attribute data and influencing the development and execution of beverage quality standards.

This position demands strong leadership presence, analytical and problem‑solving capabilities, and excellent communication skills. Close collaboration is required with Customer Operations, Sales, Field Service, Account Teams, Research & Development, Company-owned syrup plants, Equipment Engineering, and Commercial Leadership to achieve quality and compliance objectives.

What You'll Do for Us

Function Specific Activities:

• Create technical documents to outline and communicate beverage quality and food safety standards for Foodservice in compliance with TCCC requirements.

• Manage and/or conduct audit teams and 3rd party technical support of fountain customers to evaluate conformance to the standards and specifications for beverage quality and food safety.

• Data analysis and report development of beverage quality attributes to share with Leadership within the account teams to gain alignment of continuous improvement approach and mindset.

• Ensure end-to-end beverage quality for Foodservice by identifying risks and non-compliances, ensuring corrective action, and documenting preventative actions.

• Serve as subject matter expert to Foodservice stakeholders relative to syrup quality, water quality, water filtration, beverage quality, and equipment applications.

• Establish well defined and clear expectations to others against established internal client or external customer metrics.

What You'll Need

Education Requirements:

• Bachelor’s degree in Engineering, Chemistry, Biology, or other related technical discipline.

• Related Work Experience: 5+ years of experience in engineering, quality assurance, manufacturing, field service, or plant operations. Experience with customer teams and audits is preferred.

Leadership Behaviors:

• Collaborate with System and Stakeholders: Develop and leverage relationships with stakeholders to appropriately stretch and impact the CCNA system.

• Act Like an Owner: Deliver results, creating value for our brands, our System, our customers and key stakeholders

• Develop Self and Others: Develop self and support others’ development to achieve full potential

Growth Behaviors:

• Externally Focused: Understands the upstream and downstream implications of his/her work. Tracks and shares external trends, best practices, or ideas.

• Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers.

• Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and in fast paced environments.

• Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

• Growth Mindset: Demonstrates curiosity. Welcomes failure as a learning opportunity.

• Smart Risk: Makes bold decisions/recommendations

What We'll Do For You

• Iconic Brand Experience: Join the team behind the world's most recognized brand and play a pivotal role in shaping its next chapter. Your contributions will resonate globally as you drive transformative, innovative projects.

• Leadership Exposure: Engage with world-class leaders and gain unparalleled access to a network of influential global marketing experts, providing you with insights into emerging digital platforms and cutting-edge marketing strategies.

• Continuous Learning and Development: Thrive in a culture that cherishes lifelong learning. Access resources like Coke University and LinkedIn Learning, as well as bespoke management programs that are designed to enrich your professional growth and expand your expertise.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Communication, Continual Improvement Process, Environmental Regulatory Compliance, Environmental Science, Food Safety and Sanitation, Green Solutions, ISO 9001, Lean Manufacturing, Measurement Verification (Inactive), Packaging Engineering, Program Measurement (Inactive), Root Cause Analysis (RCA), Six Sigma, Sustainability, Waterfall Model

Pay Range:

United States of America: $131,000 - $153,000

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

26% - 50%

Relocation Provided:

No

Job Posting End Date:

May 10, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.