(9-month Contract) Program Manager

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.  

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. 

“I can influence my income.” 

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. 

“I can lead a full life.” 

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. 

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options 

• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love 

• Access on-demand professional development resources that allow you to hone existing skills and learn new ones 

“I can succeed as a (9-month Contract) Program Manager​."

As a Program Manager in the Enterprise Change Office (ECO), you will drive and support the delivery of large and complex initiatives and will be expected to share your experienced perspective. Your scope will include a range of programs and/or projects supporting the Europe & Asia business – inclusive of business, process, technology and organizational change efforts. You will ensure outcomes for the programs/projects are clear, executive support exists for our initiatives, effective prioritization is being applied, work is sequenced properly, and key accountabilities are understood and adopted. You will partner with business leaders and Enterprise Change Office colleagues to deliver results.  You will maximize value by ensuring connection to overall business strategy throughout all phases.

You will act as a resource for business contacts regarding change delivery.  You will support the establishment of the ECO brand across Europe and Asia, and leverage existing ECO services and capabilities while also developing new services as appropriate to support the Europe and Asia portfolio needs.

• Change initiative/ project delivery and delivery methodology
  • Manages multiple, interdependent projects or workstreams; high/complex degree of inter-dependency across projects
  • Demonstrates versatility to independently manage projects/programs of different types and levels of complexity
  • Can independently develop initiative governance structures; with limited support from Senior Manager develops agendas and facilitates meaningful discussion for projects he/she is leading
  • Executes initiatives via enhanced practice-area methodologies with Senior Manager support
  • Demonstrates thought leadership in developing and introducing different ways of approaching delivery
• Project/team leadership
  • Is able to see ahead and balance short-term solutions versus long-term strategic solutions
  • Provides insight into resolution of complex situations which require a judgment call to get to the best decision
  • With limited Senior Manager guidance, is a role model for the team at keeping calm, cool, and collected in highly stressful situations and tight deadlines. Provides support to teams during times of stress and knows when to shield the team from unnecessary noise
  • Can pivot in the moment to prepare and communicate topics that require alignment; in particular where disagreement exists
  • With limited Senior Manager guidance, can identify and manage project teams through ambiguity by defining the appropriate path or framework
  • Develops and supports other associates through their project work; may have peers, Senior Analyst and/or Analysts supporting a program.
• Change management
  • Build and execute a change management strategy and plan as part of the delivery of an effort. Work with the Senior Manager if additional change management expertise is required for the effort.
  • Leverages expertise from the Change Management practice for highly impactful change efforts
  • Demonstrates ability to build proficiency with applying and executing innovative change management techniques. With support from Change Management practitioners, can develop an approach on which techniques to best apply for specific initiatives.
  • Effectively able to develop and execute upon communication/content development strategy to effectively engage and inform stakeholder groups. Able to identify appropriate and most connective communication channels to engage the appropriate audience groups.
• Influence and stakeholder management
  • Develops and executes approaches to identify, define and work with stakeholders
  • Actively manages and, when required, renegotiates expectations for programs/projects with stakeholders (engages with directors or below, may engage with Management Committee members with support)
  • Viewed as the "go-to" person for ECO on the program or project due to relationships built with stakeholders
  • Engage with senior stakeholders and work through disparate opinions to build a collaborative delivery approach
  • Demonstrate ability to coalesce a wide range of differing opinions (e.g., related to a solution, project issue or risk, etc.) and get to an answer from which the initiative can proceed at Senior Manager+ level
• Resource and value management
  • Seeks creative out-of-the box solutions to solve problems that can deliver maximum value to business, not being constrained to current ways of doing things
  • Assesses initiative/program needs and knows what cross-CG resources to engage; leverages relationships across CG to ensure to confirm prioritization and resource availability.
  • Can independently facilitate the development and measurement of the "value/benefit proposition" of the work with tie backs to CG and business unit strategies
• Domain knowledge
  • Demonstrates strong domain knowledge in his/her primary practice area
  • Recognizes potential opportunities to engage ECO practices and works directly with the Practice Leads and SM to determine how to engage the practices and gain support by the project sponsors.
• Business knowledge
  • Demonstrates strong business knowledge within a business unit (i.e.., NACG)
• Additional responsibilities as assigned.

Please note that as this is a fixed‑term contract position, certain benefits may not apply, in accordance with local legislation.”

“I am the person Capital Group is looking for.”

• You have a bachelor’s degree in a relevant field of study.
• You’ve had 8-10 years of project/program management experience.
• Experience working in the asset management industry and/or familiarity with a wide variety of investment products and vehicles would be strongly preferred for this role.
• You are a manager who engages and inspires others to achieve meaningful results.
• You’ve led high performing teams and have the confidence and courage to add value.
• You’ve had previous success with strategic and/or operational project delivery experience (business strategy, operating models, process improvement, change management, etc.), and have the ability to apply and lead flexible delivery models to execute the work.
• When developing a plan, you consider long term impacts and make a personal commitment to exploring diverse perspectives and dissenting viewpoints.
• You thrive on challenges and enjoy partnering with others to achieve meaningful results.
• You’ve partnered cross-functionally to solve complex problems and have the confidence and courage to add value.
• You are a skilled communicator. You place a high value on being authentic, respectful and engag