Home-Based Merchandising Design Lead

The DCX Client Services Home-Based Merchandising Lead owns the end-to-end private label design and product build process, as well as Fan Wear design and branded merchandising lookbook creation. This role brings clear ownership to design workflows.

This is an individual contributor role with full accountability for process, execution, and accuracy, serving as a key connector between Merchandising, Sales, Design, and Operations.

REQUIRED CORE COMPETENCIES

• Strong portfolio demonstrating a range of design skills and creativity across different mediums

• Able to give and receive constructive criticism  

• Strong understanding of design principles, visual composition, and details

• Excellent communication skills to effectively collaborate with team members and clients

• Effective time management skills and the ability to meet deadlines 

WHAT YOU WILL DO

Private Label Design Process Ownership

• Own the end-to-end private label sublimation design process from submission through execution and approval

• Define, document, maintain, and continuously improve workflows for design intake, production, review, and approval

• Document and train on the design process to ensure coverage and backfill during peak bandwidth periods

• Clearly communicate design processes, timelines, and expectations with Sales and Merchandising teams

Fan Wear, Lookbooks & Merchandising Design

• Own Fan Wear design, including rotational design templates and club-specific design campaigns

• Own the creation, maintenance, and accuracy of branded merchandising lookbooks (Excel proficiency required).

• Create, update, and maintain branded merchandising lookbooks

Design Execution & Inaria brand Support

• Execute logo redraws and deliver production-ready artwork within the Art Management System

• Assist in the development of Inaria-branded sublimated products

• Produce Inaria-branded club product presentations

• Produce merchandising and design presentations as needed

• Track all designs in the queue and proactively communicate status, timelines, risks, and delays

• Partner with Sales Managers and Club partners on design scoping calls to clarify requirements and align expectations early

WHAT WE LOOK FOR

• Education:Bachelor's degree in Graphic Design, Fine Arts, Visual Communication, or related field. 

• Experience:1-3 years of proven experience as a Graphic Designer, or other relevant experience.

• Language Proficiency: Strong verbal, written, and English communication skills. 

• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. 

• Technical Skills: Proficient in both Microsoft and Google applications.  

• Experience in apparel, sublimated product design, or merchandising environments strongly preferred

• Industry Specific Software/Knowledge:  

• Proficient with Adobe Illustrator, Adobe Photoshop, and InDesign. 

• Adobe Creative Suite and Excel proficiency

• Experience owning end-to-end design, merchandising, or product workflows

• Strong cross-functional communication skills

• Hands-on experience producing production-ready artwork and managing design execution

• Ability to manage multiple priorities, timelines, and stakeholders in a fast-paced environment

• High attention to detail with a process-driven mindset

WHAT WE OFFER

• Salary Range: Php 40,000 - Php 46,000

• Industry: Promotional Products

• Job Type: Full-time

• Work Shift: 8:00 AM - 5:00 PM CST (USA)

• Workdays: Monday through Friday (USA)

Benefits of working with us:

• Industry-leading salary packages 

• Permanent work-from-home setup 

• Company equipment provided

• Internet stipends upon regularization 

• HMO Coverage   

• PTO credits and service incentive leaves 

• Major spring and winter company live events 

• Monthly employee appreciation virtual events 

• Company-provided career skills training courses 

• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. 

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. 

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!