Senior Account Manager, Talent & Creator Marketing

Job Description

THE AGENCY

The six-time recipient of the award for “Best in Talent Representation and Management,” presented by the Sports Business Journal, CAA Sports represents more than 3,000 of the world's best athletes in such sports as baseball, football, hockey, basketball, and soccer, in addition to coaches, on-air broadcasters, and sports personalities. 

Beyond traditional athlete representation, CAA Sports provides unique opportunities for clients off the field, in areas including entertainment, licensing, endorsements, speaking, philanthropy, publishing, and video games. CAA Sports also works in the areas of media rights, property sales and sponsorships, brand consulting, venue development and strategic advisory, and executive search, and received the award for “Best in Corporate Consulting” at the 2018 Sports Business Awards, and “Best in Property Consulting, Sales, and Client Service” in 2014, 2016, 2019, 2022, 2024, and 2025. 

CAA Sports is a division of leading entertainment and sports agency Creative Artists Agency (CAA). Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, executive search, and philanthropy.  Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.  For more information about CAA Sports, visit www.caa.com.

OVERVIEW

Within CAA Brand Consulting we have 250+ specialists working with over 40 leading brands. Our vision is to ​be the strategic partner for brands in helping them solve their biggest challenges.​

We create opportunity for our clients through CAA’s unparalleled connectivity to popular culture. We build brands and grow businesses by identifying, activating and measuring strategic marketing partnerships in sport, entertainment and social impact.

Our services range from strategy, creative, communications, experiential, hospitality and analytics. In London our clients include the likes of Volvo, Adobe, Expedia, KitKat, Salesforce and OKX.

CAA Brand Consulting is hiring for a Senior Account Manager to join our award-winning team in London and support across our portfolio of global brands. We are seeking an experienced agency or in-house professional with a proven track record advising brands on their talent and creator marketing and partnership strategies.  

THE ROLE

Reporting into the Senior Account Director, Talent & Creators, this individual will have the knowledge, relationships and experience to advise, develop, implement and measure talent and creator campaigns across international markets that drive value and cultural relevance for our clients.

The role requires a high level of strategic advisory, strong negotiation and management skills, and must have relationships not only with talent and creators but also their managers, agents and publicists.

The Senior Account Manager, Talent & Creators, will take on a dynamic “special projects” role, supporting across a mix of new business opportunities and live client campaigns, rather than being tied to a single account.
 

QUALIFICATIONS/REQUIREMENTS

What does the role involve?

• Develop, manage and refine end to end talent and creator campaigns and projects for clients including curating talent, contract negotiation, relationship management, campaign planning, content delivery, budget planning and measurement

• Build, nurture and grow long term relationships with agencies, talent, and creators

• Collaborate with client account teams and cross functional teams to build talent and creator strategy delivering on client KPIs

• New business development and admin support

• Develop creative, distribution and marketing plans for talent and creator activations

• Confidently manage client’s expectations, pushing back and communicating clearly to ensure the best possible outcome for the client and the team

• Demonstrate a thorough understanding of client’s business including their commercial targets, business objectives and marketing objectives to make informed recommendations

• Show a strong understanding of measurement and reporting providing continued ROI and business impact

• Act as a senior advisor to junior members of staff and offer support and guidance across a range of clients and projects

• Flexible to travel in the UK as required

What are we looking for?

• Best in class client servicing, account handling and project management

• Ability to manage multiple projects at once whilst staying details orientated

• Robust experience managing talent and creator campaigns across the UK and Europe

• Strong existing network of talent and creator relationships and understanding of intricacies working with talent and creators

• Proven track record of delivering successful campaigns and driving increase in business revenue

• Excel at building strong relationships with clients, stakeholders and industry

• Experience building and managing a successful team

• Innovative thinker and solution orientated

• Confident presenter with ability to communicate effectively to both external and internal stakeholders

• Team player with the ability to work autonomously as required

• Be creative and proactive in surfacing new opportunities 

• Social media enthusiast with a working knowledge of key platforms with an eye on developing platforms

• Able to compile, analyse and interpret data across campaign development, management and optimisation

• Strong organisation and time management skills with the ability to work under pressure and to tight deadlines

Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.

Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.

Please inform CAA’s Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.