Compliance Manager, Canada

Compliance Manager, Canada

At AIG, we are reimagining the way we help customers to manage risk. Join us to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Compliance

Reporting directly to the Chief Compliance Officer, the Compliance Manager will ensure AIG Canada’s compliance with internal policies and procedures, and applicable laws and regulations.

The Compliance Manager role will work with multiple business lines within AIG Canada.  This role will have responsibilities to support, implement and monitor various aspects of compliance including the Regulatory Compliance Management (OSFI Guideline E-13), Privacy, Ombudsman Complaints, Market Conduct and Sanctions.

How you will create an impact

• Assist in the oversight of the Regulatory Compliance Management framework, which includes coordinating periodic reviews, assessments and testing of the compliance controls throughout the company. 

• Assist in Ombudsman in review of escalated customer complaints

• Assist Privacy Officer to manage privacy complaints, breaches, and information access requests

• Assist with Market Conduct Audits and annual SABs/UDAP audit

• Participate in the annual Compliance Risk Assessment Process

• Manage B-10 annual reviews with Business/Function leaders

• Assess and record internal Conflicts of Interest

• Manage Cancelled E& O notifications to Provincial Regulators

• Respond to employee inquiries regarding compliance policies, standards and guidelines

• Assist with development and delivery of compliance training to business lines

• Respond to regulatory inquiries and audits

• Generate reporting metrics for periodic reporting to the Board of Directors

• Interpreting, implementing, and administering compliance policies, procedures and practices to ensure proper risk mitigation for the business

• Consults on new products and services to assist with incorporating compliance requirements

• Other duties and projects as assigned by the Chief Compliance Officer

What you’ll need to succeed

• Bachelor's Degree

• Minimum 3 years of experience in the insurance or financial industry, preferably in Compliance, Legal, Risk Management or Internal Audit.

• Excellent attention to detail is required

• Ability to interact at all levels of the organization with strong organizational awareness.

• Excellent verbal and written communication skills, including public speaking/presentation skills and well developed listening and negotiation skills.

• Ability to understand law and regulation as it applies to the insurance industry.

• Knowledge of regulatory environment in connection with financial services, insurance industry, consumer protection and privacy

• Strong written skills with the ability to draft policies, manuals and training materials

• Ability to work independently

• Strong problem solving skills and the ability to proactively identify issues and recommend solutions

• Strong relationship management skills

Ready to take your career to the next level? We would love to hear from you.

The base salary range for this position is CAD $85,000-$118,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: CA Benefits Overview.

AIG Canada is proud to be named one of Greater Toronto's Top Employers for the seventh year in a row. This award demonstrates AIG’s commitment to outstanding human resources initiatives and fostering a forward-thinking workplace.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.  This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.  

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

CP - Compliance

AIG Insurance Company of Canada