At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.
Job Description:
This role will support their respective department by training new hires, cross-training employees, and the continuous training program. This role will participate in developing training material and standard operating procedures.
**Available shift: 6 am - 2:30 pm Monday to Friday.
Job Responsibilities:
All Warehouse Associate responsibilities.
Train new employees to the department.
Act as a mentor to the department on continuous training.
Train associates who are cross–training in the department.
Track and take responsibility of the training process, assuring everyone has received all trainings in the prescribed timeline.
Create & update SOPs and work instructions as processes change.
Work with the Team Lead and Supervisor, to audit performance of the team to make sure expectations are being met and coached on any shortcomings.
Help develop and keep up to date the department training program.
Drive a customer service mind set from day one.
Identify and suggest process improvement changes.
Be an ambassador of the dōTERRA culture at all times.
Job Qualifications:
High School diploma or equivalent.
Ability to effectively train and coach using varying resources.
Demonstrate subject master on current department processes.
Intermediate knowledge of Warehouse Management Software (WMS).
Basic knowledge of SAP software.
Experience with Microsoft Office Suite (MS).
Outgoing personality that promotes energy and positivity.
Ability to communicate effectively with groups, individuals, and management.
During work hours, punctuality and time management are important.
SOP/ Work Instruction creation experience preferred.
Hands-on process training experience preferred.
doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
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