Provide general information about admissions, registration, financial aid, orientation, assessment, academic advising and business support to customers.
Assist with all special projects and mailings, as well as providing filing, data entry, telephone and clerical assistance for the various departments in Student Affairs.
Read and understand forms for all departments and provide proper forms to customers.
Verify completeness of forms and accompanying materials.
Compile information packets and distribute as requested.
Greet visitors and students, clarify and answer general questions, and/or enter students into queuing systems to be seen by appropriate departments.
Make appointments for academic advisors using a Salesforce platform.
Assist students with starting the Free Application for Federal Student Aid (FAFSA).
Assist students with starting the application process.
Assist students with activating their MyIvy account.
Distribute general college and Enrollment Center information (e.g., program brochures/course descriptions and forms) to students.
Collect and date-stamp student forms for back office/processing support.
Function effectively in a team environment.
Maintain working knowledge of emergency/safety procedures as provided by supervisor.
Be knowledgeable of the location of the electronic and hard copy of procedures when applicable to deliver information as needed to customers.
Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned.
1-year related experience required. Associates degree in office administration preferred.
Hours Monday through Friday 11am - 3pm with flexibility to adjust hours if needed.
Hourly rate $17.00 per hour
Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:
Health & Wellness
Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Financial & Retirement Benefits
All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings
Educational Benefits
Fee remission for employees, spouses, and legal dependents.
For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
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