Ivy Tech Madison is currently accepting applications for an Educational Technology & iCAP Coordinator to work directly with our students and faculty. Come join our team!
The Educational Technology & iCAP Coordinator plays a dual role in supporting student success through two interconnected areas of responsibility: coordinating the Indiana Course Access Portal (iCAP) dual enrollment program for high school students, and providing educational technology support for faculty and students across the Madison campus. This position serves as a primary point of contact for high school partners and dual enrollment students in the iCAP program andĀ campus faculty seeking instructional technology assistance, and works collaboratively with academic, enrollment, and administrative teams to advance the Madison campus K-14 and digital learning initiatives.
Major Responsibilities
iCAP Program Coordination
- Serve as the primary liaison between Ivy Tech and high school partners, communicating regularly with students, parents, mentors, guidance counselors, and school administrators regarding dual enrollment opportunities, course requirements, and student progress.
- Manage all aspects of the iCAP student lifecycle, including prerequisite verification, application support, placement testing coordination, course enrollment, orientation facilitation, and grade reporting across terms.
- Host and facilitate iCAP student and mentor orientations each term; deliver IvyLearn platform training and distribute technology resources to participants.
- Request and manage mentor guest accounts in IvyLearn; link mentors to enrolled students and communicate expectations, deadlines, and system access.
- Provide daily communication and proactive outreach to students, high school mentors, and instructors regarding academic progress, concerns, and at-risk intervention.
- Generate and distribute weekly grade reports; monitor academic progress and implement intervention strategies for students at risk of not succeeding.
- Coordinate course-specific communications for specialized courses.
- Maintain records and databases to track iCAP agreements, student registrations, faculty/mentor involvement, and program outcomes; prepare semester reports and program evaluations.
- Support K-14 event planning and outreach activities in collaboration with the admissions and enrollment services teams; assist with Knowledge Assessment testing across partner high schools.
- Develop and distribute promotional and informational materials for students, parents, and high school partners, including flyers, guides, and support resources.
- Represent the campus on statewide initiatives committees; stay current on relevant policy and compliance standards.
Educational Technology Support
- Provide ongoing IvyLearn and educational technology support for campus faculty and students, responding to help desk tickets and resolving issues in a timely manner.
- Facilitate New Online Student Orientation (NOSA) each 8-week term; participate in in-person and virtual orientations for traditional students.
- Present IvyLearn and EdTech tools during program orientations, including nursing and healthcare academy onboarding sessions.
- Conduct IvyLearn training sessions for campus faculty on current and newly adopted educational technology tools.
- Create and maintain student and faculty support guides, tutorials, and reference materials for IvyLearn and other academic platforms.
- Complete readiness checks for IvyOnline courses to ensure quality and compliance prior to each term.
- Manage the Student Success GPS course creation for high school students and updates in coordination with the K-14 department.
- Support campus digital accessibility initiatives to ensure compliance with institutional and regulatory standards.
Collaboration & Administrative Support
- Collaborate with the Campus Chancellor, Vice Chancellor of Enrollment Services, Vice Chancellor of Academic Affairs, Program Chairs, Assistant Director of Admissions, and other campus leaders on secondary and technology initiatives.
- Consult with academic schools and support staff to standardize procedures for the iCAP program.
The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. Individuals may perform other duties as assigned, including work in other areas to cover absences or to equalize peak work periods or otherwise balance workload.
Minimum Qualifications
- Bachelor's degree required
- Minimum of 2 years of related work experience
- Experience with learning management systems (Canvas preferred) and educational technology tools
- Strong written and verbal communication skills; ability to communicate effectively with diverse audiences, including students, parents, faculty, and school administrators
- Demonstrated organizational skills with the ability to manage multiple priorities and meet deadlines across concurrent 8-week terms
- Must possess a willingness to occasionally travel to partner high schools and area events
Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
Retirement & Financial Security
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Educational Benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
WorkāLife Balance
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Additional Perks
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services
Ivy Tech is proud to offer benefits that support your health, your family, and your futureābecause when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the Collegeās Title IX Coordinator or to the US Department of Education Office of Civil Rights.