HHMI is focused on supporting and moving science forward in a variety of different ways ranging from conducting basic biomedical research, empowering educators, inspiring students, developing the next generation of scientists – even stretching into film and media production. Our Headquarters is in the greater Washington, DC metro area and is home to over 300 employees with expertise in investments, communications, digital production, biomedical sciences, and everything in between. The work housed here supports and augments the groundbreaking research conducted in HHMI labs across the nation. As HHMI scientists continue to push boundaries in laboratories and classrooms, you can be sure that your contributions while working here are making a difference.
Role Overview:
This role sits at the center of how HHMI turns AI access into AI capability.
As the AI Enablement Lead, you will serve as HHMI’s enterprise product expert and central coordination point for Claude’s suite of AI tools. You will lead the Institute’s enablement, support, and adoption efforts across Janelia Research Campus and Headquarters, ensuring employees can use Claude confidently, safely, and effectively in their day-to-day work.
You will actively shape how Claude is used across the organization. You will translate product releases into practical guidance. You will convert recurring friction into scalable resources. You will partner with IT, governance, and vendor stakeholders to ensure alignment and responsible implementation.
This role reports to the Director, AI Enablement within the EverydayAI Accelerator team in the Office of the President, and supports both Janelia Research Campus and Headquarters. This person will follow a hybrid working arrangement.
Why This Role Matters:
Behind every breakthrough at HHMI is an Institute that operates effectively enough to make that breakthrough possible. Strengthening how we work directly increases the impact our scientists can have, and building AI fluency with tools such as Claude is an important part of that effort.
This role serves as the enablement and coordination backbone for Claude at HHMI. By providing trusted expertise, structured adoption, and coordinated routing across IT, governance, and Anthropic, this role turns tool access into a sustained organizational capability.
Who Thrives in This Role:
This role is well-suited for someone who takes pride in being the person othersrely on. You are comfortable operating in a fast-moving environment where features evolve and use cases are still emerging. You build deep product knowledge, explore new releases early, and develop practical judgment about where capabilities add value. That clarity is why others trust your guidance.
You are equally effective with beginners and experienced users,adjustingyour approach to support everything from prompting fundamentals to advancedCoworkworkflows.
You are proactive, organized, and steady. You host office hours, share practical resources, track issues through resolution, and keep documentation current. You identify patterns in recurring friction and build scalable solutions that improve the experience for everyone.
What This Role Will Do:
Coordination, Adoption, and Rollout
Serve as the central intake and coordination point for all Claude-related requests across HHMI, including triage, routing, escalation, and resolution tracking.
Lead Institute-wide onboarding and structured enablement programs, including foundational prompting, advanced workflows, office hours, and targeted outreach to sustain adoption momentum.
Track adoption and utilization trends, identify underuse patterns, and implement targeted interventions to increase measurable impact.
Support and Thought Partnership
Troubleshoot across Claudesurfacesand approved connectors using a structured diagnostic approach, escalating to IT, governance, or Anthropic as appropriate.
Advise teams on practical, high-value workflows aligned to their operational context, partnering with the Director, AI Enablement on higher-complexity engagements.
Monitor and evaluate new Claude product releases, feature updates, and capability expansions as they are announced,maintainingcurrentexpertiseacross the full Claude ecosystem to serve as HHMI's authoritative internal source on platform developments.
Brief leadership, theEverydayAIAccelerator team, and cross-functional stakeholders on significant product changes, assessing their relevance and potential impact for HHMI workflows and recommending adoption strategies that align with Institute priorities and governance standards.
Knowledge Management and Reusable Patterns
Build and maintain HHMI-specific quick-start guides, troubleshooting documentation, prompt libraries, workflow templates, and recommended usage patterns.
Maintain a “release-to-enable” pipeline by testing new Claude features upon launch, documenting strengths and limitations, and rapidly updating internal guidance.
Connectors, Permissions, and Safe Enablement
Support setup and safe use of approved connectors (e.g., Microsoft 365), including explaining data access models and permission implications.
Partner with TSM and administrators when configuration requires administrative oversight.
Provide clear guidance onconnector types, access models, andappropriate usageacross Claude surfaces.Reinforce safe usage practices for agentic workflows, particularly regarding Cowork’s file and tool access model.
Promote responsible AI practices aligned with HHMI governance standards.
Coordination and Reporting
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