Senior Director, Digital Workplace

About the Team 

TheOffice of the CEO (OCEO)is a small, high-leverage enterprise team thatoperatesat the center of the College Board. Working directly with the CEO, President, and senior leaders, OCEO strengthens and accelerates mission impact by ensuring the organization moves in a coherent, disciplined, and aligned way. The office brings together executive leadership support and enterprise execution—connecting strategy to action and enabling leaders to focus on what matters most for students.

Digital Workplaceis a core function within OCEO focused on the systems, norms, and operating habits that enable modern execution in a distributed organization. The teamis responsible forturning collaboration platforms and productivity tools into a connected digital workplace that supports clarity, transparency, and speed at scale. Byestablishingshared standards for how information is organized, how work is coordinated, and how leaders and teams collaborate day to day, Digital Workplace reduces friction, improves execution quality, and helps the organizationoperateas One College Board—regardless of location.

About the Opportunity

AsSenior Director, Digital Workplace, you will lead the enterprise function responsible for building the digital conditions required for modern execution atCollegeBoard. In a highly distributed organization with ambitious strategic priorities, execution depends not just on strong strategy—but on clear information flow, consistent collaboration practices, and shared digital operating habits. This role exists to make those conditions real.

Reporting to the Chief of Staff within the Office of the CEO, you will own the enterprise digital workplace—turning collaboration platforms, productivity tools, and enterprise AI into a connected system that enables clarity, transparency, and speed at scale. You will help leadersoptimizehow work moves through the organization: how information is organized and retrieved, how priorities and work-in-flight are tracked, how meetings and collaboration are structured, and how teamsoperateday to day in a digital environment.

This is a highly cross-functional, enterprise-level role. You will partner closely with SVPs, VPs, and their leadership teams toestablishshared digital operating models that reduce friction,eliminateparallel work, and improve execution quality. You will manage a small team responsible for delivering enterprise digital workplace enablement—combining clear standards, targeted training, and hands-on support to ensure systemsactually supportexecution on the College Board’s ambitious agenda.

Our ideal candidate is an enterprise operator who understands that tools alone do not change outcomes. You bring a systems mindset, strong judgment, and the ability to work with senior leaders to shift norms and habits at scale. You are motivated by building durable operating capability—not one-off solutions—and by creating the conditions that allow leaders and staff to focus their time and energy on what matters most for students.

In this role, you will:  

Enterprise Digital Workplace Strategy & Governance (30%)

• Define and steward the enterprise digital workplace strategy, ensuring collaboration tools, productivity platforms, enterprise AI, and knowledge systems function as a coherent operating environment for execution.

• Own the enterprise collaboration model, including standards and expectations for how work is communicated, coordinated, documented, and tracked across Slack, Zoom, the intranet, and the productivity suite.

• Establish clear governance for enterprise digital workplace decisions, including use-case prioritization, intended usage patterns, and success criteria.

• Ensure digital workplace strategyremainsaligned with enterprise priorities, leadership rhythms, and execution expectations.

• Define Digital Workplacesuccess metrics and feedbackmechanismsto measureprogressanddriveiterativeimprovements

Intranet & Knowledge Architecture (20%)

• Own the enterprise vision, architecture, and standards for the intranet as the College Board’s primary knowledge and guidance hub.

• Define expectations for information structure, metadata, tagging, templates, and content quality to improve clarity, findability, and trust in enterprise information.

• Partner with divisions to implement consistent intranet hubs and content ownership models that support reliable access to current guidance and leadership artifacts.

• Establish lightweight governance tomaintaincontent quality, currency, and accountability over time.

Leadership Digital Operating Systems (15%)

• Partner with SVPs, VPs, and their leadership teams to define digital operating models that clarify how priorities, decisions, information, and work-in-flight are tracked and communicated.

• Help leadership teams reduce friction and parallel work by aligning digital workflows with enterprise expectations for planning, coordination, and execution.

• Provide consultation and guidance to senior leaders on strengthening day-to-day digital operating habits that support clarity, focus, andexecutionquality.

Enablement, Adoption & Capability Building (15%)

• Ensure leaders, managers, staff, Executive Assistants, and Special Assistants are equipped to operate enterprise digital systems effectively and consistently.

• Oversee the design and delivery of enterprise digital workplace learning pathways, onboarding experiences, and role-specific enablement.

• Monitor adoption and usage patterns toidentifywhereadditionalguidance, standards, or support arerequiredto sustain effective digital practices.

Team Leadership & Cross-Functional Partnership (20%)

• Lead and develop a small, high-performin