Who We Are
Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.
The Role
As part of CAA’s Global Safety & Security Organization, this role will be responsible for supporting the development of a programs designed to ensure CAA is prepared to operate safely through dynamic situations and events in the US and globally. The areas of focus for this role will be physical security operations, and support of emergency preparedness, and threat management. This role will report to Director of Global Physical Security.
The ideal candidate for this role will be a team player with versatile, operational and technical skills and the ability to execute on a range of tasks large and small. The day-to-day responsibilities for this individual will include physical security operations of our offices in the Northeast region, including security vendor management, daily review and risk assessment of potential threats and suspicious activity, documentation and security data management, supporting our security systems and technology initiatives, and collaboration with Tech, investigative research, mass communication system management, and support to the refinement of global protocols and procedures for emergencies, crisis management, and physical security operations. The right candidate will have a passion for keeping people safe and working collaboratively with others to get the job done.
Responsibilities
Physical Security Operations
Develop, implement, and manage the strategic and tactical planning for the region's security programs in alignment with our physical security standards.
Demonstrate accountability for regional assets, facilities, employees, and global travelers.
Identify, develop, implement and maintain security processes across CAA to reduce risks, respond to incidents, and protect the company’s people, brand, and assets.
Develop and implement policies, procedures, standards, and training within the region under the direction of the global program leadership.
Work with in-region agencies, staff, and CAA functional leads (from HR, Legal, etc.) in directing the approach, deployment, and execution of locally-based investigations and risk-mitigation efforts (ensuring compliance with all local, provincial, and federal laws and regulations).
Maintain close relationships with high-level law enforcement, intelligence, and private sector counterparts, in collaboration with CAA security leadership.
Work with program leadership on local/regional implementation of security technology and platforms compatible with global strategy.
Collaborate with the Security Systems & Technology team to support and help execute security technology installations regionally.
Brief senior management on status of regional security issues and engage with security leadership on information sharing and best practices in risk mitigation.
Serve on regional crisis and incident response teams.
Build trust and work collaboratively with key stakeholders regionally.
Threat Management Support (e.g. Suspicious Activities, Potential Threats, Unsolicited Material)
Reviewing and managing incoming digital information--documenting, assessing and escalating as appropriate.
Supporting threat and vulnerability assessment processes to ensure prioritization of mitigation efforts.
Providing tactical research/investigative/intelligence support to Global Safety & Security programs – to include conducting research using open source, subscription, and security-related services to monitor and assess current and emerging threats.
Monitoring emerging vulnerabilities with potential to impact the company or its people.
Conducting timely queries and research of both internal and external sources to support threat assessment, management, and response.
Preparing quantitative and qualitative reports identifying and contextualizing links, trends, and metrics.
Taking lead in executing process improvements for threat management.
Qualifications
Ten (10) years of work experience in enterprise security, law enforcement, investigations, crisis management, or other relevant fields
Strong tactical execution and project management skills
Strong sense of teamwork, flexibility, and problem-solving abilities
Demonstrated ability to provide a high level of customer service and professionalism
Able to work collaboratively and build productive relationships, both external and internal - across levels and functions.
Strong written and verbal communications
Demonstrated ability to be responsive and deliver results in dynamic and ambiguous situations, including when under time pressure
Location
This position will be required to be on-site at our Nashville, Tennessee office and will oversee the physical security operation of several offices in the Southeast region.
Compensation
The annual base salary for this position is in the range of $102,000 – $146,000 in Los Angeles, CA. This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.
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