Fraud DeskTop Investigator, Greece

Fraud Investigator 

What you need to know:
The scope of the role is to investigate suspicious insurance claims or suspicious insurance related activities covering all lines of business involving claimants, brokers, lawyers, medical providers, etc, to support the Claims organization.

This position is responsible for:

•    Investigating suspicious insurance claims or suspicious insurance related activities covering all lines of business involving all related parties to support the Claims organization.
•    Managing all aspects of the claim's & underwriting investigation; analyzing facts on issues in question, thorough review of interviews and statements of witnesses, employers, claimants and other relevant witnesses.
•    Obtaining and preserving hard and soft evidence documentation to support investigations.
•    Coordinating necessary investigation techniques and resources to ensure quality, accuracy & timely response in all cases.
•    Producing reports based on evidential findings, providing adjusters with the information required to progress the claim as appropriate.
•    Accurately identify and record all financial impact for cases worked in the case management system
•    Identifying, creating, and completing fraud training for various lines of business as requested by your manager
•    Completing focused claims reviews for all lines of business within AIG as assigned. This includes analysis, documentation of results and suggestions for improvement.
•    Assisting the Head of Fraud as appropriate in ensuring key deliverables and business objectives are met.
•    Awareness of, and adherence to, local laws regarding techniques used for information gathering in countries where operating

What we’re looking for:

Experience & Qualifications Required:
•    Bachelor’s degree in Insurance / Law would be an asset
•    Working knowledge in an insurance company on claims/ investigating would be considered as a plus.
•    Maintain professional working relationships with insured’s, claimants, witnesses, lawyers, corporate employees, police and relevant fraud bodies.
•    Ability to work to tight timelines when necessary.
•    Excellent knowledge of the English language.
•    Advanced PC skills and experience with various database search systems
 

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

CL - Claims

AIG Europe S.A. (Greece branch)