Underwriter, Business Package

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Join us as an Underwriter to grow your career at the forefront of our Business Package insurance product.

AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIG’s General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Operating for more than 50 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.

Make your mark in Business Package

AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

Business Package is part of our broader Commercial Lines portfolio. The focus of the team is to design multi-line insurance solutions for our SME customers. This role reports into Business Package Manager for Australia

How you will create an impact

Business Package is a strategically important product within AIG Australia. In this role you will deliver service excellence to internal and external customers and drive profitable growth of Business Package, whilst always ensuring adherence to risk appetite, underwriting guidelines, and compliance standards. This is a foundational role on an underwriter career path and provides an excellent opportunity for professional learning and development.

Key accountabilities will include but not limited to:

• Deliver profitable growth through achievement of financial KPIs relating to production, profitability, and expenses.

• Undertake portfolio management reviews to identify and develop action plans.

• Promote service excellence by servicing allocated portfolio according to agreed KPIs including

• action underwriting referrals within delegated authority in accordance with profit centre guidelines

• timely issue of renewal terms

• Broker engagement – conduct visitations to principal trading partners as required in order to discuss and monitor portfolio results.

• Support and service brokers through various communication channels - electronic platforms, email, and phone.

• Contribute to the development of the Business Package operating model in Australia including input into improvements in operational efficiency

What you’ll need to succeed

• Proven background and experience in General Insurance

• Strong technical knowledge of commercial underwriting – preferably in a Business Package role

• Sound working knowledge of e-commerce platforms

• Proven track record in managing broker relationships

• Ability to drive a culture of service excellence

• High resilience and ability to work effectively in a fast-paced environment

• Strong interpersonal skills – particularly collaboration and engagement skills

• Sound communication skills – including written and presentation skills

• Strong team player

• Willingness and desire to learn

Ready to make a bigger impact? We look forward to reviewing your application.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

UW - Underwriting

AIG Australia Limited