Head of Distribution

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

The primary purpose of the job is to: Oversee the intermediated channel from a sales, marketing, and distribution perspective in Ecuador’s territory. As the head of Distribution, this position is responsible for leading the national strategy for Brokers, Sponsors, Agents and Direct clients. This position develops and implements Broker marketing strategies to achieve top line goals by each distribution channel and with the right product mix.

This position is responsible for being the champion for new and existing business initiatives, working with the Country GM and Product managers and managing and expanding relationships with both brokers and clients.

About the role:

What you need to know:

• Lead the relationships with the Brokers and drive the outputs from the execution of the agreements to deliver increased retention/new business and deliver financial targets.
• Develop strategies and plans to increase engagement and profitable growth.
• Lead the development and execution of best practice with Product Lines and other stakeholders including:

Production Meetings/Salesforce: Lead the roll-out of monthly Production Meetings to drive retention and new business utilizing Salesforce.

Appetite & Value Proposition: Lead the articulation of our underwriting appetite and differentiating value proposition

• Broker Experience: Review broker surveys and agree actions to improve broker experience.
• Achievement of sales budget by Line of business and all the targets determined by the company.
• Coordinate the activities of the executives in charge of maintaining the relationship and portfolio with each broker to achieve the production budget and engagement target.
• Monitor the performance of each executive to guarantee the business portfolio’s growth and develop the relationship with appointed brokers.
• Work on the retention of the current portfolio through high levels of service and anticipated renewals,
  • Identifying prospects and major pipeline in LOB according to the company´s risk appetite and sales strategy of the brokers.
• Organize and coordinate events, trainings for specific brokers aligned with our risk appetite.
• Identify brokers with growth potential and develop them

Other important strategies and activities directly related to the Traditional Distribution team in Ecuador:

• Tier 2 & 3 Broker Incentives Campaign
• Improvement of our Client Pipeline of accounts
• Usage of Salesforce.com to monitor our visits and performance
• More alignment with the global CBE strategies and vision
• Better usage of business drivers and KPIs
• Better control, guidance and leadership of the team

Profile:

• Bachelor’s degree in Business Administration Economic, commercial Engineering, or related fields. An MBA or post graduate degree in Business Management, Sales, or Insurance.
• Minimum 10 years of experience in commercial roles within the insurance  industry, including at least 5 years in senior leadership positions
• Deep understanding of the local market, regulator frameworks, distribution  channels, and competitive dynamics.
• Strong knowledge of financial indicators pricing and portability models, as well as customer retentions, cross-selling and up-selling strategies
• Experience managing high-value portfolios and establishing strategic relationships with brokers, corporate clients, and business partners.

Key Competencies:

• Strategic Leadership: Strong business vision, decision-making ability and focus on achieving sustainable results
• Negotiations and Influence
• Customer Orientation
• People Management
• Analytical Thinking

Languages:

English advanced (oral & written) a must

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

SM - Sales & Marketing

AIG-Metropolitana Cia. de Seguros y Reaseguros del Ecuador S.A.