Director of Academic Advising

Position Summary
The Director of Academic Advising provides strategic leadership for advising efforts across the campus in collaboration with academic departments, faculty advisors, Academic Affairs, and student support units. This position oversees the management and operations of the centralized academic advising area and serves as a key advocate for advising strategies that advance student success, retention, and persistence.
The Director fosters cross-campus communication and collaboration, leads assessment efforts, and ensures the delivery of high-quality, developmentally informed and transformational advising.

Major Responsibilities
Leadership & Strategic Direction
•Provide vision, leadership, and oversight for the academic advising center, including intervention programs, advisor training, student tracking and monitoring, and assessment initiatives.
•Lead and support early registration initiatives by coordinating cross-functional planning, implementing proactive outreach and advising campaigns, and using data to increase timely enrollment, improve course access, and strengthen student persistence and progression toward degree completion.
•Monitor and utilize Ivy Connect dashboards to track advisor caseloads, student engagement, and progress toward milestones.
•Leverage data to optimize advising strategies, ensure timely interventions, and enhance overall student success.
•Foster cross-campus communication and collaboration related to academic advising.
•Advocate for innovative advising strategies aligned with institutional student success goals.

Operations & Administration
•Manage the academic advising center budget and allocate personnel and fiscal resources effectively.
•Conduct annual performance evaluations of advising personnel.
•Develop and oversee standardized regional data reporting and assessment strategies to evaluate advising practices and programs.
•Coordinate with Student Affairs and Academic Affairs to ensure accuracy of advising materials distributed to students, faculty, and staff.
Advising Practice & Student Support
•Demonstrate a strong commitment to student development and success through advocacy, adaptability, problem-solving, and inclusive engagement.
•Provide developmental academic advising grounded in student development, human development, and learning theories.
•Manage and respond to student escalations by assessing concerns, coordinating with relevant departments, and implementing timely solutions to resolve issues while maintaining a positive, student-centered experience.

•Assist students in interpreting placement scores, understanding program curricula and prerequisites, and navigating academic policies.
•Guide students through the registration process and required pre-semester procedures.
•Support students in developing individualized academic completion plans.
•Manage an advising caseload that promotes retention, persistence, and proactive intervention.
•Oversee the administration and continuous improvement of the early alert system
•Monitor student progress through regular meetings, communications, assessments, and data-informed interventions.
•Maintain advising records in compliance with institutional policies and the Family Educational Rights and Privacy Act (FERPA).
•Maintain working knowledge of academic programs, curriculum changes, policies, and student financial assistance programs.
Training, Collaboration & Communication
•Oversee development and delivery of training programs for professional advisors, faculty advisors, and peer advisors.
•Develop and implement a communication plan to engage the college community in the advising process.
•Build and maintain collaborative relationships with students, faculty, and staff.
•Engage in behaviors that foster an inclusive environment where all individuals are valued and respected.
•Participate actively in professional development opportunities, professional organizations, and institutional committees.

Supervision Received: Vice Chancellor for Student Affairs
Supervision Given: Assistant Director of Student Success, Academic Advisors, and Academic Advising and Student Success staff
Compensation: $59,500 - $62,500

Minimum Qualifications
•Bachelor’s degree required and Master’s degree preferred in college student personnel, higher education, counseling psychology, or related discipline.
•Minimum of 3–5 years’ experience in academic advising or student success services.
•Demonstrated leadership and supervisory experience.
•Knowledge of developmental advising theory and student success best practices.
•Experience with assessment, data reporting, and student information systems.
•Experience leading retention initiatives.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.