Principal Business Process Analyst â SAP SD
Ecolab is looking for an experienced Principal Business Analyst with 15+ years of experience in SAP Order-to-Cash (OTC), with deep expertise in SAP SD, to join our OTC â Commercial practice. This role will be accountable for partnering with business and IT leaders to define business requirements, drive end-to-end process design, and ensure delivery of SAP ECC and S/4HANA-based OTC capabilities for global transformation programs.
Whatâs in it For You:
- The opportunity to take on some of the worldâs most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
What You Will Do:
- Lead end-to-end business analysis for SAP SD / Order-to-Cash workstreams within large transformation programs (ECC and S/4HANA).
- Partner with business stakeholders to define and prioritize process and capability needs, aligned to business strategy and the broader IT landscape.
- Drive requirements elicitation and documentation (user stories, functional specifications, process flows), and establish clear acceptance criteria for delivered solutions.
- Provide thought leadership on OTC process optimization, SAP SD best practices, and fit-to-standard approaches.
- Support multi-country rollouts by gathering localization needs, validating process impacts, and coordinating country-specific requirement sign-offs.
- Ensure alignment to global process standards while supporting regional compliance, controls, and audit needs.
- Lead large OTC enhancements and initiatives across multiple geographies, owning scope definition, business case inputs, and value realization measures.
- Collaborate with functional and technical teams on solution options, integration impacts, data requirements, and deployment planning.
- Coordinate cross-functional requirements and dependencies across SAP modules and adjacent systems, including:
- Finance (FI)
- Materials Management (MM)
- Transportation Management (TM)
- Extended Warehouse Management (EWM)
- Serve as a trusted partner to business executives, product owners, IT leaders, and program sponsors to drive alignment and decision-making.
- Facilitate process and requirements workshops, playback sessions, and steering updates; clearly communicate trade-offs, risks, and decisions.
- Translate business needs into scalable functional requirements, partnering with solution teams to ensure designs meet intended outcomes.
- Guide and mentor business analysts and functional team members on analysis methods, documentation standards, and stakeholder management.
- Drive continuous improvement of OTC analysis artifacts, templates, and best practices across the SAP practice.
- Support delivery excellence through strong traceability (requirements-to-design-to-test), UAT planning/execution support, and knowledge sharing.
Minimum Qualifications:
- 15+ years of experience in SAP OTC / SD within SAP ECC and/or S/4HANA programs (implementation and/or transformation).
- Bachelorâs Degree in IT, or related discipline
- 15+ yearsâ experience working in a global ERP environment, partnering with both business and IT teams.
- Experience leading and mentoring business analysts and/or guiding cross-functional teams through requirements and decision processes.
- Proven experience owning requirements for complex initiatives, including scope definition, traceability, and UAT support.
- S/4HANA experience (fit-to-standard, process harmonization, and migration/rollout support).
Preferred Qualifications:
- Experience directly within a large ERP systems footprint in a global, multinational environment.
- Proven ability to understand business needs, build strategic partnerships, and translate them into clear requirements, process designs, and implemented solutions.
- Experience working with integrations (e.g., IDocs/APIs), including documenting interface requirements and validating end-to-end outcomes.
- Experience managing relationships with 3rd party vendors and teams.
- Able to successfully manage core responsibilities independently or with limited over-sight
- Excellent verbal and written communication skills
- Excellent organization skills
- Ability to maintain critical thinking while balancing multiple tasks
- Ability to work well within a team, focusing on building relationships with all project stakeholders.
- Proven ability of learning new skills, technologies, and passionate about conveying knowledge
A trusted partner at nearly three million commercial customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $13 billion and more than 45,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.
When you come to work at Ecolab, you get to take on some of the worldâs most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.
For more Ecolab news and information, visit www.ecolab.com. Follow us on Twitter @ecolab, Facebook at facebook.com/ecolab, LinkedIn at Ecolab or Instagram at Ecolab Inc