Job Summary:
We are seeking an experienced and strategic leader to drive the development and deployment of Cooling-as-a-Service (CaaS) solutions across Southeast Asia. This role will be responsible for building partner ecosystems, establishing operational frameworks, and leading cross-functional teams to deliver scalable and efficient cooling solutions aligned with market needs.
Key Responsibilities:
Identify, evaluate, and develop strategic partnerships to enable end-to-end delivery of CaaS solutions across Southeast Asia.
Establish and standardize CaaS playbooks, processes, and training programs for both internal teams and external partners to ensure consistent execution based on industry best practices.
Lead and manage CaaS engineering teams to ensure smooth, timely, and high-quality deployment of solutions.
Develop and refine CaaS business models and pricing strategies in collaboration with marketing, incorporating voice of customer (VOC) insights and market research.
Drive operational excellence by building deep expertise in CaaS delivery, maintenance, and lifecycle management.
Monitor performance metrics, identify gaps, and implement continuous improvements to enhance service quality and profitability.
Collaborate cross-functionally with sales, marketing, engineering, and regional teams to align on go-to-market strategies and customer engagement.
Qualifications:
Bachelor’s degree in Engineering, Business, or related field; advanced degree preferred.
Strong understanding of service-based business models (e.g., as-a-service, subscription, or outcome-based models).
Demonstrated ability to build and manage partner ecosystems across multiple countries.
Experience in leading technical or operation service teams in a regional capacity.
Strong commercial acumen with experience in pricing strategy and market analysis.
Excellent communication and stakeholder management skills in a multicultural environment.
Preferred Skills:
Experience in Southeast Asia markets.
Familiarity with operations and execution of strategy.
Proven experience in data center cooling, thermal management, or related infrastructure solutions.
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