Service Technician Representative - West Chester Region

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive.

Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government by focusing on satisfied guests, protected reputations, and efficient operations. Committed to building lasting relationships, we leverage our industry expertise and science-based guidance in cleanliness, food safety, and public health. Through our collaborative partnerships, we empower customers to elevate their service and ensure the highest safety standards.

Ecolab is seeking a Service Representative to join our team in the West Chester, PA market. We offer comprehensive chemical products and solutions to meet the needs of customers across the food service and hospitality industries. As a Service Representative, you will service a variety of restaurants, hotels, and long-term care facilities through heavy installations and maintenance on ware washing, laundry and dispensing systems to drive a positive guest experience and create cleaner, safer and healthier environments.  

How You’ll Make an Impact:

• Install, repair, and perform maintenance on ware washing, laundry and dispensing equipment and systems 

• Service intensive support within assigned district, role is not aligned to a specific territory/route 

• Communicate Ecolab’s total value to the customer and strengthen the relationship  

• Manage equipment, parts, and inventory to control costs 

Position Details:

This is a field-based position and may require travel to the following locations and surrounding areas:

• King of Prussia, PA
• West Chester, PA

Work Schedule:

The position operates on a 4X10 schedule, including nights and weekends. The workweek consists of one of the following options:

• Option 1: Sunday-Wednesday, 10am-9pm
• Option 2: Wednesday-Saturday, 10am-9pm

What’s Unique About This Role:

• Access to best-in-class resources, tools, and technology 

• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment 

• Paid training program where you will learn from subject matter experts with proven success  

• Receive a company vehicle for business use 

• Gain Ecolab service ability (maintenance, troubleshooting and installations) and product and equipment knowledge by customer segment

Minimum Qualifications:

• High School Diploma or equivalent

• 2 years of mechanical service-related experience 

• Position requires a current and valid Driver’s License with no restrictions

• No Immigration Sponsorship available for this position

• Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and over holidays

Physical Requirements of Position:

• Lifting 75 lbs

• Pushing/pulling

• Standing/bending/stooping

• Working in confined spaces

• Distinguishing color (tools may be accommodated)

• Driving a company vehicle as required to perform job duties

Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.

Preferred Qualifications:

• Associate’s degree or other advanced education or certifications 

• Previous mechanical problem-solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience) in industries related to food service, laundry, housekeeping, hospitality and/or pool and spa

What’s in it For You:

• Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more! 

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments. 

• The ability to make an impact and shape your career with a company that is passionate about growth. 

• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. 

About Ecolab:

At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.