Home-Based Assistant Property Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1
 

The DCX Client Services - Home-Based Assistant Property Manager is a detail-oriented and people-forward professional to help keep our properties running smoothly. You'll be the connective tissue between tenants, vendors, and our management team — handling everything from lease documents to rent collections, all while delivering a great tenant experience.

REQUIRED CORE COMPETENCIES 

• Strong Work Ethic & Initiative - Consistently dependable, self-motivated, eager to take ownership, and thrives without micromanagement.

• Adaptability & Resilience - Able to manage stress, stay flexible, and maintain composure in a fast-paced, changing environment.

• Collaboration & Emotional Intelligence - Works graciously and effectively with diverse teams, showing humility, patience, kindness, and strong communication skills.

• Strategic Organization & Problem-Solving - Excels at planning, structuring systems, and balancing multiple priorities while staying solution-oriented and detail-focused.

• Leadership with a Growth Mindset - Leads by example with a “roll up the sleeves” approach, inspires others, and embraces continuous growth, for both self and team.

WHAT YOU WILL DO 

Lease & Tenant Management

• Prepare and process lease documents, amendments, proposals, and abstracts using provided templates

• Track lease renewals and ensure timely follow-up with tenants

• Send welcome packages to incoming tenants and maintain up-to-date tenant contact records

• Maintain co-tenancy, exclusive use, and pylon sign rights records per property

Property Operations

• Serve as the first point of contact for tenant maintenance requests, routing issues to the right vendor or contractor

• Solicit and compare bids from vendors for services and repairs

• Communicate proactively with tenants about maintenance schedules and property updates

• Coordinate utility setups, transfers, and terminations

• Track fire life safety inspections across properties

Marketing & Leasing Support

• Update property marketing materials including site plans, LoopNet listings, and the company website

• Initiate, track, and report on marketing efforts to support leasing activity

Collections & Compliance

• Run bi-monthly accounts receivable (AR) reports and keep management informed on delinquency status

• Follow up with tenants on outstanding balances and send late/default letters per policy

• Maintain current insurance certificates for tenants and vendors

• Track tenant certificates of occupancy and sales report compliance

Administrative Support

• Code invoices for management approval

• Handle daily admin tasks including mail, FedEx, and certified mail

• Support the broader management team with other duties as needed

WHAT WE LOOK FOR 

• Education: Bachelor's degree in a related field, preferred.

• Experience: At least two years of relevant experience; Property management experience is a must, and maintenance/construction support experience is a plus.

• Language Proficiency: Strong verbal, written, and English communication skills. 

• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

• Technical Skills:

  • Project management skills, including the ability to manage multiple projects and deadlines;

  • Reliable computer equipment that can run our many systems/apps with a high speed, reliable internet connection

  • Efficient with a computer, MS Word, Excel, Adobe Acrobat, Google Docs and Sheets, Google Voice, Zoom

  • Experience managing customer complaints and expectations

  • Experience with AppFolio or other cloud-based property management software

  • High comfort with analyzing data and high-level financial results.

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KEYWORDS: Property Manager, Property Management Operations, Tenant Relations, Facilities and Maintenance Coordination, Third-Party Property Management

WHAT WE OFFER

• Salary Range: Php 45,000 – Php 48,000

• Industry: Real Estate

• Job Type: Full-time

• Work Shift: 8:00 AM - 5:00 PM CST (USA)

• Workdays: Monday through Friday (USA)

Benefits of working with us:

• Industry-leading salary packages

• Permanent work-from-home setup

• Company equipment provided

• Internet stipends upon regularization

• HMO Coverage

• PTO credits and service incentive leaves

• Major spring and winter company live events

• Monthly employee appreciation virtual events

• Company-provided career skills training courses

• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!