Senior Industrial Engineer, Fulfillment

Who We Are:

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you?We’d love to hear from you.

Cart.com Fast Facts:

• 6,000+ customers worldwide

• 1,600+ employees globally

• 17 warehouses nationwide, totaling over 10 million square feet of space

• Headquartered in Houston, TX with international offices in Mexico and Poland

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.

• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.

• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.

• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.

• Work together:We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.

• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

The Role:

As an Industrial Engineer, you will lead continuous improvement initiatives, process optimization, and cost-saving strategies across the Cart.com fulfillment network. You’llbe responsible for end-to-end project execution—from strategy and analysis to implementation and post-launch evaluation. This role blends engineering, data analysis, and cross-functional collaboration to drive operational excellence and scalable growth.

What You’ll Do:

• Evaluate and improve operational costs surrounding staffing, units per hour (UPH) or cost per unit (CPU), and cost per unit Re-engineering & design of process flows, layouts, workstations, etc.

• Work performance evaluation and time studies to assist with process creation and labor standards

• Statistical analysis and reporting on partner profitability and overall contribution

• General methods and procedure improvement analysis with high emphasis on Lean Production continuous improvement initiatives

• Assist with operational and financial forecasting, staffing, productivities, capital expenditures, Capex justifications, improvement analyses, etc.

• Analyze data from potential new fulfillment partners to create costing estimates used to structure new partner agreements

• Perform detailed studies on launched new partners to compare accuracy to models Assist with the launching of new partners.

• Determine the optimum set up within both the WMS and processes on the floor Fulfillment center space planning

• Performs other related duties as required and assigned Assist with recruiting, training, and ongoing development of Engineering interns.

Who You Are:

• You have the ability to write, troubleshoot, and optimize SQL statements and stored procedures against production databases

• You have the ability to script software solutions in Python, PHP, Node, .Net, or other commonly utilized programming languages

• You have familiarity with monitoring and managing cloud-based services, assessing system resources including memory, CPU utilization, I/O latency, and disk/storage capacity utlizaiton

• You have the ability to rapidly learn and troubleshoot third-party infrastructure software

• You have working knowledge of network protocols and server-to-server communication techniques to transmit and synchronize processes and data across distinct software platforms.

• You have the ability to collaborate cross-functionally with software engineering, facilities operation, sales, client services, and finance

What You’ve Done:

• 5 +  years of experience in industrial engineering, logistics, or process improvement.

• Strong analytical and problem-solving skills with the ability to adapt quickly in dynamic environments.

• Proficient in SQL and scripting languages such as Python, PHP, Node, or .Net.

• Skilled in Microsoft Office Suite, including Excel, PowerPoint, Access, Word, and Outlook.

• Experience with Lean, Six Sigma, or other continuous improvement methodologies.

• Familiarity with WMS/WCS systems and warehouse automation technologies.

• Understanding of cloud-based infrastructure, system resource monitoring, and server-to-server communication protocols.

• Ability to collaborate cross-functionally with engineering, operations, finance, and client-facing teams.