We asked ourselves â What if better care didnât cost more?
Thatâs why we built Vitable: the health benefits platform making healthcare better for employers of everyday workers. We bring accessible, high-quality care to over 85 million uninsured and underinsured Americans. Unlike traditional options, our suite of health benefits is designed with real people at the center.
Vitable empowers businesses to become better employers by making it easy to offer healthcare benefits to their teams. It's a better experience for employees and a smarter solution for employers.
Simply put, weâre built for better.
Weâre growing rapidly and looking for eager team members who are hungry for change and passionate about delivering better care to the everyday worker. Does that sound like you?
Vitable is a digital-first benefits platform. Members can sign up for insurance directly on our website but at times will need expert guidance. In this position, you'll be our members first point of contact when they reach out for support. Your goal will be to leverage your insurance knowledge to help our members find the best option for their unique needs. The majority of your day will be spent on the phone assisting members with their insurance enrollments and becoming an expert on the Vitable experience.
As an HRA Operations Associate, you will serve as both a licensed insurance agent and a member experience specialist, acting as a key frontline representative for our members. This hybrid role combines insurance enrollment expertise with day-to-day member support responsibilities.
You will be the first point of contact for members navigating their insurance options and Vitable benefits. The majority of your time will be spent assisting members over the phone with enrollments, plan education, and benefit questions, while also supporting general member inquiries related to their Vitable care experience.
Responsibilities Include But Are Not Limited To:
Responsibilities Include But Are Not Limited To
You careâabout people, about purpose, about doing work that truly matters.
Youâre the kind of person who sees a broken system and asks, âHow can I fix this?â Challenges donât intimidate youâthey energize you. You move quickly, but with intention. You donât just get things doneâyou get the right things done.
At Vitable, we thrive on both autonomy and collaboration. Youâll have the space to own your work, make smart decisions, and lead with initiativeâwhile knowing when to pull others in, ask questions, and build together as a team.
Youâll fit right in if youâre:
We care deeply about the people we serve, and we care just as much about our team. We support each other, show up with heart, and find joy in the work we do.
No egos. No jerks. Just good humans doing great work.
Vitable is an equal opportunity employer. We celebrate diverse backgrounds, perspectives, and experiencesâand weâre committed to building a team that reflects the people we serve.
If youâre excited about this role but your background doesnât match every requirement, we still encourage you to apply. We care more about potential and passion than checking every box.
Vitable Health