The Clinic and Campus Administrator is a highly visible, front-facing role and serves as the first point of contact for students, staff and clinic clients. This position supports a broad range of campus and clinic operations, with focus areas that may evolve in response to business priorities and the needs of the student experience. Working closely with the Clinic & Campus Manager and wider team, the role helps maintain an organised, welcoming and efficient environment across both the Wellness Clinic and campus facilities.
Key responsibilities will include but are not limited to:
- Serve as the primary point of contact for student enquiries, delivering timely and responsive support via phone, email, ticketing systems and in-person interactions, while maintaining accurate records and follow鈥憉p.
- Provide front鈥憃f鈥慼ouse support across clinic and campus reception, managing enquiries, bookings, payments, visitor coordination and general administrative tasks.
- Oversee daily operations of the Wellness Clinic, including rostering, dispensary stock management, banking processes and client communications.
- Support and guide students in clinic workflows, systems navigation and professional customer service practices.
- Assist with broader campus operations and events such as open days, graduations, classroom setup and the upkeep of shared spaces.