A new opportunity has arisen at Syntegon for a dual skilled Field Service Engineer for the food packaging division, specialising in Secondary Packaging.
Key Responsibilities:
Install, commission, and maintain Syntegon Secondary Packaging equipment, including final mechanical positioning, levelling, running equipment to agreed specifications and ultimately perform site acceptance tests.
Travel globally (approximately 80% of the time, including both national and international assignments), with flexibility for short-notice travel and occasional weekend work.
Carry out routine maintenance and planned servicing according to service agreements and schedules.
Troubleshoot and resolve electrical, mechanical, and software issues, identifying root causes and liaising with engineering teams when necessary.
Provide customer training on equipment operation and routine maintenance, managing customer expectations and advising on future Maintenance Programmes.
Respond to breakdowns and short-notice call-outs, working to tight timescales to minimise downtime.
Produce detailed reports following site visits and submit relevant expenses in a timely manner.
Support product trials and identify opportunities for machine upgrades and modernisation.
Maintain up-to-date product knowledge through ongoing training.
Support the manufacturing facility in Bristol when required.