We are looking for a Mechatronic/Robotic Specialist to join our Rexel USA team remotely in Santa Clara, CA!
Summary:
The Mechatronic/Robotic Specialist position is responsible for the growth of sales and customer application pre-sales and post-sales support for a specific group(s) of automation products and services.
What You'll Do:
- Meet or exceed sales goals of assigned technology offer
- Develop sales strategies, promotions, programs, and plans for sales growth
- Develop annual performance goals, objectives, and sales action plans
- Prepare periodic sales funnel, weekly sales reports, etc.
- Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities
- Establish relationships with sales and customers to better understand sales potential
- Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.)
- Work with sales to establish joint strategies and activities
- Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting
- Create and present technical and commercial training for internal and external customers
- Describe or demonstrate product to customers
- Follow up on all business leads assigned by management, marketing, technical department, or supplier partners
- Acquire, use, and continuously develop personal technical knowledge
- Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
- Work with prospective customers to move projects through the sales cycle to conclusion
- Properly prepare for sales calls, customers events, etc.
- Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems
- Actively participate in appropriate industry groups
- Mentor, train, and coach other Automation specialists. May act as a Team Lead
- Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.