As a Branch Manager, you will play a pivotal role in ensuring the success of the branch.
Your key responsibilities will include:
- Strategic Planning: Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets
- Customer Management: Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation
- Service Excellence: Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences
- Performance Monitoring: Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations
- Collaboration: Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business
- Data Utilisation: Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management
- Team Leadership: Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment
- Supplier Engagement: Collaborate with key suppliers to drive joint customer activities and strengthen partnerships