We are seeking an enthusiastic and driven Internal Sales Executive to join our team in Chester, United Kingdom. In this pivotal role, you will be the key connection between our organisation and our valued customers, managing existing accounts whilst developing new business opportunities to meet and exceed branch targets. You will deliver exceptional sales service through multiple channelsâtelephone, face-to-face, and emailâbuilding strong relationships and driving customer loyalty. This is an excellent opportunity for a customer-focused professional who thrives in a dynamic, fast-paced environment and is committed to achieving outstanding results. ⢠Manage and nurture a live portfolio of existing customer accounts, ensuring consistent engagement and satisfaction ⢠Proactively identify, target, and develop new business opportunities to expand your customer base and drive profitability
- Provide exceptional customer service to key accounts through phone, email, and in-branch interactions, acting as the first point of contact ⢠Understand individual client requirements, build meaningful rapport, and develop tailored solutions that meet their needs ⢠Work towards and exceed agreed sales targets, demonstrating resilience and determination in a competitive environment ⢠Analyse customer data and market opportunities to inform strategic account development and identify upselling and cross-selling possibilities
- Develop subject matter expertise in our products and services, positioning yourself as a trusted advisor to customers ⢠Support the wider branch team by assisting on the Trade Counter and warehouse operations to ensure timely order completion ⢠Maintain accurate records and documentation using CRM systems, ensuring transparency and efficient communication across the organisation ⢠Collaborate with colleagues to share best practices, support team objectives, and contribute to a positive, inclusive workplace culture