Lease and Service Charge Administrator (Support, Asset Management)

Please note the job title for this role will be known internally as Support, Asset Management

About the Role

McDonald’s operates one of the largest restaurant estates in the UK & Ireland, and our Development (Estates) team ensures our property portfolio runs smoothly and efficiently. We’re looking for a Lease & Service Charge Administrator to support the accurate administration of our commercial leases and occupancy costs. This is a hands‑on role working closely with surveyors, finance teams, landlords and managing agents to keep our lease data, payments and documentation accurate, organised and audit‑ready.

What You’ll Do:

You’ll play a key role in maintaining the integrity of our lease data and supporting the day‑to‑day administration of occupancy costs across the UK & Ireland estate. In this role, you will:

• Support the administration of leases, licences, variations and side letters
• Maintain and update lease data in systems such as TRIRIGA, ensuring accuracy and completeness
• Track critical lease dates including rent payments, service charge cycles and insurance renewals
• Respond to routine lease and occupancy queries from internal teams and external partners
• Ensure all lease documentation is well‑organised and audit‑ready
• Support estate cost management including service charges, rates and insurance validation
• Work with internal stakeholders and franchisees to share key cost and data insights
• Assist Surveyors and Estate Management Assistants with landlord and tenant interactions
• Partner with Finance on vendor set‑up, invoice validation, payment support and reconciliations
• Help resolve discrepancies between lease terms, service charge statements and invoices
• Maintain clean vendor and payment data to support timely processing
• Contribute to reporting and data analysis to support planning and decision‑making