SaaS Sales Engineer

As the SaaS Sales Engineer, you will support the go-to-market strategy for Master Lock's connected LOTO (Lockout Tagout) solution - an innovative SaaS-based safety platform transforming workplace compliance across high-risk industries. You'll lead technical sales demonstrations, shape customer onboarding experiences, and act as the subject matter expert helping drive digital adoption in safety programs. This is an entrepreneurial, cross-functional role embedded with a nimble and growing team driving a shift from mechanical to connected solutions.

The ideal candidate will bring a consultative, customer-first approach and thrive in environments where innovation and ambiguity intersect. You will be energized by helping customers solve complex programs through technology and can clearly communicate value across technical and non-technical stakeholders. You will be comfortable navigating long sales cycles, collaborating cross-functionally, and influencing both product and commercial strategies. A passion for safety, compliance, and digital transformation is key.

Location: This role is eligible for a remote schedule within driving distance of a major airport.

Territory/Travel: Territory covers East of the Mississippi. 50% travel expected.

What you will be doing:

• Partner with the outside sales team to schedule and deliver customized product demonstrations to prospective customers
• Translate technical product features into business value and ensure alignment with end-user safety workflows
• Lead onboarding and training for new customers, ensuring seamless setup and adoption of the Connected LOTO solution
• Act as a subject matter expert on LOTO regulations (OSHA 1910.147) to educate customers and address compliance questions
• Gather customer feedback and influence product roadmap by identifying new features and solution improvements
• Document customer engagement activity in the CRM system and maintain a pipeline of opportunities
• Support RFPs, technical documentation, and marketing content to accelerate the sales process
• Collaborate cross-functionally with product, engineering, marketing, and sales leadership to refine strategy and drive growth
• Represent Master Lock at trade shows, conferences, and industry events