MISSION :
This position is responsible for leading complex regional projects and driving disciplined execution aligned with PMO governance and strategic PO/business priorities. Coordinate project excecution of assigned business and/or organizational projects per the defined scope, target state and success criteria. Ensures high鈥憅uality delivery across the full project lifecycle, Translate business directives to a creditable project plan with clear roles and responsibilities, deliverables, and timeline. Articulate and escalate problems to Senior Management/Heads, bring the right stakeholders together to resolve issues. Manage and perform the new processes till the point of go-live or assigned to permanent process owner. Leverages digital project tools such to enhance operational efficiency through improved project tracking, reporting, and cross 鈥慺unctional collaboration.
MAIN RESPONSIBILITIES:
1. Project Leadership & Delivery
Use your knowledge in project management & continuous improvement to manage individual projects; identify, and manage risks in the project cycle and resource management.
Coordinate End to End User Acceptance testing phase in the region and ensure successful and timely delivery.
Identify the project hurdles, surfacing them to the right stakeholders and ensuring closure and following through to ensure delivery of the project on time
Timely execution of assigned tickets and initiatives including identifying and managing dependencies, providing transparency and status update to stakeholders and PMO ensuring timely closure of milestones / deliverables, and managing appropriate project governance processes / approvals.
2. PMO Governance, Tools & Standards
Ensure full compliance with PMO/Program Manager methodologies, templates, and reporting cadence. Own, utilize and maintain internal project tools updated with boards, tickets, sprint planning, and backlog refinement as part of project tracking.
3. Stakeholder, BT & Cross鈥慒unctional
Collaboration Act as the main liaison between business units, BT teams, regional stream leaders and PO to collaborate closely with BT stakeholders on solution design, system enhancements, testing cycles, deployment planning, and support readiness. Facilitate steering committees, sprint reviews, project working groups, and status meetings.
4. Risk, Issue & Dependency Management. Identify, assess, and actively mitigate project risks, issues, and dependencies. Maintain RAID logs with clear ownership, timelines, and escalation triggers. Ensure transparent communication with senior stakeholders regarding impacts and decisions.
5. Change & Adoption Management
Work with change management teams to drive adoption, communication, and business readiness.Support training plans, UAT coordination, and stakeholder engagement.Ensure successful transition to BAU with proper handover documentation and lessons learned.
Reporting & Daily activities
1.Support reporting portfolio and post go live CM tracking analysis Provide data, statistics, KPIs on projects to the Program Manager.
2. Respond promptly & effectively to function requests and ensure that the appropriate action is taken.
Risk & Compliance:
1.Adhere to compliance standards as set by Coface and Financial Regulators.
coface