TRAINING SPECIALIST

APPLICANTS MUST BE PERMANENT IN THE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.

Human Resources Solutions (HRS)/ Office of Workforce Development is recruiting three (3) Staff Analysts to function as Training Specialist, who will:
Job Description:

- Deliver comprehensive training to staff to assure clarity of knowledge, skills, attitudes, and competencies necessary for the implementation of daily work functions via instructor-led (e.g., in-person and virtual) and online methodologies.
- Contribute to the design of training courses for all Agency staff to ensure course content helps staff improve performance of daily work functions.
- Assess staff requiring training using appropriate assessment tools (prior to and/or during training sessions) and ensures assessment reports are prepared/submitted in a timely manner.
- Keep apprised of Agency initiatives/policies and analyzes the policy impact on current training modules.
- Administer trainee response forms (i.e., evaluations) to determine trainee reactions to and knowledge retention of the course content.
- Record trainees’ attendance and courses scheduled via the agency’s Learning Management System (LMSO and other learning management systems, as developed.

Work Location: 470 VANDERBILT AVE
Hours/Schedule: 9 to 5

STAFF ANALYST - 12626