Director of Safety & Security

Who We Are:

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts:

• 6,000+ customers worldwide

• 1,600+ employees globally

• 18 warehouses nationwide, totaling over 10 million square feet of space

• Headquartered in Houston, TX with international offices in Mexico and Poland

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.

• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.

• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.

• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.

• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.

• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

Remote:

Candidates who live in or around the Columbus, OH or Dallas, TX areas are ideal, but we are open to considering other US locations.

This position is open to applicants or individuals who are located in or willing to move to AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA.

The Role:  

The Director of Safety & Security is the network leader responsible for enterprise-wide Environmental Health & Safety (EHS), physical security, loss prevention, hazardous materials compliance, and operational risk strategy at Cart.com.

This leader defines the long-term vision, governance framework, and risk posture of the company across fulfillment centers, corporate offices, and emerging operational verticals.

This Director will architect scalable safety systems, modernize compliance infrastructure, and embed proactive risk management into Cart.com’s operational DNA. This role serves as the company’s most senior authority on workplace safety, security, and regulatory compliance and partners closely with the Chief Logistics Officer, Legal, Human Resources, Quality, Operations, Facilities, and Executive Leadership.

Success in this role means:

• Enterprise-wide risk reduction

• Best-in-class regulatory compliance

• Measurable reduction in incidents and loss

• A culture where safety is owned operationally, not policed functionally

• A scalable safety infrastructure that supports rapid growth

What You’ll Do:

Enterprise Safety & Risk Strategy

• Define and execute Cart.com’s multi-year enterprise safety and security roadmap

• Establish governance frameworks across EHS, security, loss prevention, and hazmat

• Align safety strategy with business growth, new site launches, and new client verticals

• Serve as executive advisor on operational risk and regulatory exposure

• Report risk posture and performance to executive leadership

Organizational Leadership & Scale

• Lead Cart.com’s enterprise Safety & Security functions

• Design field-level and corporate safety team structure aligned to growth plans

• Establish safety leadership standards across fulfillment sites

• Select and manage external security, compliance, and audit partners

Operational Safety & Fulfillment Network Oversight

• Standardize safety frameworks across all fulfillment centers

• Ensure OSHA, DOT, EPA, and state regulatory compliance

• Drive leading-indicator performance programs that reduce incidents before they occur

• Oversee enterprise incident investigation standards and systemic corrective action programs

• Support greenfield launches, M&A integrations, and operational expansions

Security & Loss Prevention

• Establish enterprise security standards, shrink reduction strategy, and physical risk mitigation frameworks

• Oversee crisis management, emergency preparedness, and business continuity planning

• Develop investigation and escalation standards

• Modernize surveillance, access control, and vulnerability assessment programs

HazMat & Regulated Operations

• Lead hazardous materials governance across storage, handling, and transportation

• Ensure compliance with DOT hazmat regulations and OSHA HazCom standards

• Partner with commercial teams to safely enable new regulated client capabilities

Culture & Risk Ownership

• Embed safety accountability into operational KPIs and leadership expectations

• Move culture from reactive compliance to proactive ownership

• Develop training frameworks that scale across distributed teams

• Champion psychological safety alongside physical safety

Who You Are:

• A strategic builder who is also hands on to see success through completion

• Thrives in high-growth environments

• Comfortable operating at executive altitude while staying connected to site realities

• Data-driven, structured, and systems-oriented

• Calm, decisive, and trusted during high-risk situations

• Able to influence executive peers and field operators alike

• Passionate about protecting people without slowing innovation

What You’ve Done:

• 7+ years of progressive leadership experience in EHS, operational safety, security, or enterprise risk

• Led safety programs across multi-site logistics, fulfillment, manufacturing, or 3PL networks

• Built or transformed enterprise-level safety functions

• Reduced incident rates and shrink across distributed operations

• Managed OSHA compliance programs and regulatory audits at scale

• Oversaw hazardous materials operations and regulatory programs

• Led crisis response, emergency preparedness, or enterprise risk initiatives

• Managed leaders across multiple geographic regions

Nice to Haves: 

• CSP, ASP, CHMM, or equivalent executive safety certifications

• Experience in omnichannel fulfillment, eCommerce logistics, or high-volume distribution

• M&A integration or rapid multi-site expansion experience

• Familiarity with enterprise safety management systems and compliance platforms

• Experience presenting to executive leadership or Board-level stakeholders

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.