Head of Distribution Belgium & Luxembourg

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. AIG Operations has an exciting opportunity to join the Underwriting support team and assist the underwriters.

About the role

What you need to know

Key Accountabilities and Responsibilities:

• You will visit our Partner Brokers and Key Customers in order to represent AIG in the broadest sense with emphasis on joined appetite and opportunities. Important part of your role is to add value to these relationships to distinguish AIG from the other insurers

• To ensure retention of existing business and identify and deliver a constant stream of targeted new business opportunities across the range of AIG products, by developing and maintaining relationships with clients and by securing strong relationships with key business influencers within the brokers.

• Deliver annual new business production and cross selling from existing clients/brokers in line with set objectives;

• Ensure retention of all existing business within assigned portfolio in line with Profit Centre renewal strategies;

• Develop and maintain an understanding and working relationship with each client/broker within the assigned portfolio;

• Facilitate AIG Corporate relationships at all levels with clients and brokers;

• Identify and maintain regular contact with key business influencers at major brokers;

• Provide focal point for clients/brokers;

• Identify new and cross sell business opportunities from designated portfolio of clients and brokers and co-ordinate sales process;

• Provide framework and guidance for effective service delivery on assigned portfolio;

• Maintain AIG’s Salesforce database;

• Roll out the distribution strategy and focus on priorities like ‘thought leadership’ and superior account relationship management.

• Build, maintain and expand existing and new commercial relationships with Partner Brokers and Key Customers.

• Look together with the brokers to expand the portfolios.

• Monitor our retention strategy and development with our brokers and clients.

• Focus on involving all stakeholders within AIG, strive for alignment.

• Monitor the insurance market, retrieve opportunities and translate these opportunities into AIG appetite.

• You will report to both the Country manager and the Cluster Head of Distribution and will be part of the local executive committee.

• You will directly manage a team of 4 people (Brokers and Clients relationships managers) and will have strong interactions with our Marketing and Communication department.

What we’re looking for:

• A professional with at least 10 years of relevant experience ideally in the insurance or banking industry with a demonstrated experience in managing a commercial team.

• Experience of corporate insurance programmes both local and multinational, particularly across main Commercial Lines products.

• Strong track record of market facing success

• Clear understanding of technical processes behind policy issuance

• Strong written and verbal communication skills and proven interpersonal skills

• Proficiency in French, Dutch and English

• An experience in a multinational organization with matrix structure is a plus.

Leadership Skills and Expertise:

• Organizational Skills – personal efficiency, strong planning and strategy development skills and the ability to prioritize competing demands are key.

• Communication Skills – Build relationships and collaborate with others, manage diverse personalities and viewpoints.

• Negotiation Skills – Ability to convince clients, producers, peer executives and staff

• Proven people management and leadership skills.

• Proven ability to manage a broad range of stakeholders and solve problems.

• Highly collaborative approach across functions and geographies.

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

IN - Investment

AIG Europe S.A. (Belgium branch)