Manage the day to day closing pipeline, team management and all aspects related to the Closing Disclosure process.
Monitor daily pipeline reports and ensure company policies and procedures are being followed by the associates, manage escalations from client and doing the root cause to fix the same.
Maintain routine meetings with direct reports and clients.
Troubleshoot and resolve any issues that may arise in the day to day with regard to loans in closing.
Monitor quality control of the team work and taking necessary steps to improve team efficiency.
Create, document and train CD process/checklist/procedures either solely or as part of larger project management team as a closing subject matter expert.
Qualifications
Skills you bring...
A thorough knowledge of all TRID guidelines, CD process and procedures for closing of the loans.
Experience with adherence and compliance with mortgage industry practices.