Identity Goverance Administration (IGA) program encompasses the planning, design, implementation, maintenance, support, and continuous improvement of provisioning and identity governance services across the global enterprise. We are currently searching for an Analyst to join our team. A go-getter with a background of user administration or identity / access management would be ideal for this role. A background of cybersecurity operations, audit, or data analytics could also be good fit.
PRIMARY RESPONSIBILITIES
- Provide stellar IAM user and stakeholder support
- Support project efforts through gathering requirements and assisting with build and validation of modernized IAM capabilities.
- Ensure application team alignment of identity governance controls which leverage best practices and establish a solid scalable foundation.
- Support implement through data analysis and clean-up and authoring proper project and audit required documentation.
- Act as next-level escalation for IAM Operations
- Conduct rootcause analysis, collaborating with Engineering leads to identify bug fixes and/or enhancements
- Complete and/or coordinate IGA system maintenance and change controls processes for patching and upgrades
- Conduct reporting and data clean-up activities
- Pull and prepare audit artifacts
- Build and maintain knowledge-based articles
- Recommend product enhancements and bug fixes
- Recommend process improvements
- Continuously seek operations, product and IAM customer experience improvements
- Collaborate closely with fellow IAM team members, as well as end-users and IAM stakeholders