We have an exciting opportunity for a Franchise Business Consultant in a home‑based role, ideally located in Moncton, Fredericton, or Saint John, New Brunswick, Canada.
The Franchise Business Consultant provide guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals. Utilize knowledge of restaurant operations and staff resources to provide counsel, advice and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards and operating systems while maintaining or exceeding customer expectations. Ensure compliance with IDQ policies and system standards. Gain and maintain support of CMAC and OPAC chairpeople and other key franchisee leadership in achieving operational goals. Engage functional experts when needed. Provide support to other functions when needed.
Key accountabilities Include:
Planning
- Effectively implement and execute on the Operations Vision & Strategy in support of the broader organizational 10x30 Ambition.
- Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development and supply chain plan)
- When and where appropriate, establish and implement effective action plans with franchise owners in the district. Provide necessary counsel and assistance to ensure the plans include specific objectives and strategies in support of DQCI’s operating standards. Monitor progress and goal achievement status.
Consulting
- Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors and franchisees.
- Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by DQCI’s operating standards.
- Provides impactful advice and counsel to position franchisees for optimal financial health.
- Provide training and on-going consulting support to achieve our desired sales to investment ratio of 1:1.
- Implement strategies to assist franchisee in executing human resource, training and professional development plans and programs, where appropriate.
- Partners with appropriate DQCI’s staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.
- Responsible for monitoring consistent execution and delivery of company strategies to ensure food safety, menu compliance, trademark protection and DQCI standards.
Other
- Provide support to other departments/functions as needed.
- Assist with new store openings as required.
- Complete Ad Hoc projects as required.
The Canadian national base salary range for this position is CAD $92,399-$105,341. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for the same positions across all Canadian locations. Individual pay is determined by job-related skills, work location, and education or experience.